Multi Unit Manager
BENEFITS :
- PTO / Sick Pay
- Health Insurance
- 401K
- Employee Assistant Program
- Pay Based on Experience
- Bonus Pay
- Paid Training
- Mileage / Gas Reimbursement
- Fun Atmosphere
A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant and to ensure they are delivering great guest service and meeting and executing all applicable Brand standards.
Responsibilities Include :
Able to perform all duties of restaurant team members and restaurant managersEnsure all restaurants in their portfolio are meeting Brand operational standards and foodsafety standards
Analyze restaurant sales and drive improvement in restaurant operations, execution, salesand profitability
Understand local marketing area and competitor trendsEstablish sales and service goals with franchise owners and restaurant managersProvides great guest service and resolves issuesLead team meetingsDeliver training to restaurant managers on a variety of topics including marketing windowsand LTOs and Brand initiatives
Ensure that restaurants correctly execute new products and processes in a marketingwindow
Develop business plans for their portfolio and develop action plans with franchise owners.Drive a clear vision and clearly communicates to the teamEngages with Dunkin’ Brands Field Operations team as appropriateManagement Responsibilities Include :
Recruit, hire, onboard and develop restaurant managersPlan, monitor, appraise and review restaurant employee performanceManage and coordinate the Restaurant Management team to support their restaurantperformance & execution
Coach Restaurant Managers to drive sales, improve profitability and guest satisfactionEducation / Experience :
Basic computer skillsFluent in spoken and written EnglishBasic math and financial management3 years previous multi-unit or similar experience in retail, restaurant or hospitalityCollege degree preferredKey Competencies
Strong analytical skills and business acumenWorks well with others in a fun, fast-paced team environmentOn time, demonstrates honesty and a positive attitudeWillingness to learn and embrace changeGuest focusedAbility to train and develop a teamTime managementProblem solvingMotivating othersPhysical Demands / Working Conditions :
Standing on feetRepetitive motion including bending, stooping and reachingLifting packagesWearing a headset (if applicable)Working in a small spaceRequires travel between restaurantsJoin Our Team and Be a Part of Our Family!
Are you seeking a workplace where you're not just another employee, but a valued member of our family? Do you yearn for a place where opportunity for growth is more than just a catchphrase? Look no further! At Bapa Network, we believe in fostering a family atmosphere, where your contributions are appreciated, and your professional aspirations are supported. Discover the opportunities that await you at Bapa Network! Become a part of our extended family. Your future is bright here, and we can't wait to welcome you aboard!
