What are the responsibilities and job description for the Operations Team Leader position at Dunkin'?
Job Overview
We are seeking a highly motivated and experienced Manager in Training to join our team. As a key member of our management staff, you will be responsible for leading our team to deliver exceptional customer service and drive sales growth. You will work closely with our existing managers to gain knowledge and skills, and participate in various training programs to develop your leadership abilities.
Responsibilities
Requirements
We are seeking a highly motivated and experienced Manager in Training to join our team. As a key member of our management staff, you will be responsible for leading our team to deliver exceptional customer service and drive sales growth. You will work closely with our existing managers to gain knowledge and skills, and participate in various training programs to develop your leadership abilities.
Responsibilities
- Liaise with the store manager to oversee daily operations and ensure smooth delivery of services.
- Develop and implement effective strategies to improve customer satisfaction and loyalty.
- Maintain a high level of product knowledge and provide excellent customer service at all times.
- Collaborate with colleagues to achieve sales targets and optimize store performance.
Requirements
- Previous experience in a retail or food service environment preferred.
- Excellent communication and interpersonal skills.
- Able to work effectively under pressure and meet deadlines.
- Ability to lead by example and motivate others to achieve results.
