What are the responsibilities and job description for the Restaurant Operations Manager position at Dunkin'?
About the Role
We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service and maintaining high standards of quality and cleanliness.
Key Responsibilities
- Manage and motivate a team of employees to deliver outstanding customer service and achieve sales targets.
- Monitor and control labor costs, food costs, and cash handling procedures to ensure maximum profitability.
- Develop and implement strategies to improve operational efficiency and reduce waste.
- Maintain high standards of hygiene, safety, and compliance with health and safety regulations.
Requirements
- 21 years old or above
- High school diploma or equivalent required, degree preferred
- Minimum 2 years of experience in a similar role or related field