What are the responsibilities and job description for the Shift Leader in Training position at Dunkin'?
Dunkin' - Immediate Shift Leader Position
Are you passionate about delivering exceptional customer service and leading a team to success?
We are looking for Shift Leaders to join our Dunkin' team! As a Shift Leader at Dunkin' Donuts, you will be responsible for ensuring product quality, efficiency, excellent customer service, and effective staff management. We value shift awareness and a positive attitude in our leaders to make our guests feel welcome and appreciated.
Responsibilities:
- Provide fast, friendly customer service to all guests
- Operate a POS system by taking orders and collecting payment
- Prepare and package customer orders to their satisfaction
- Clean and prepare cooking and prep areas
- Operate coffee and sandwich equipment
- Demonstrate a complete knowledge of menu items and ingredients
- Account for food quality and quantity
Requirements:
- Minimum age is 18
- Excellent communication skills
- Physical dexterity required (the ability to move up to 50lbs.)
- Ability to operate a computerized POS system
- Basic math skills and written/verbal skills
- Enthusiastic and a team player
- Commitment to excellent customer service
Benefits:
- Flexible schedule
- Paid time off
- Health, dental, and vision insurance
- 401k
- Employee discount
- Paid training
If you are a motivated individual with a love for delivering delicious treats and creating a fun work environment, apply now to join our dynamic Dunkin' team!
Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.
Pay: $18 - $22 / hour
Benefits:
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Employee discount
- Paid training
Job Type: fulltime, parttime
Education: No education required
Work location: On-site
Salary : $18 - $22
