What are the responsibilities and job description for the Trainer and Coach position at Dunkin'?
Job Overview
The Dunkin' Donuts franchise is seeking an experienced Network Trainer to join our team. This role involves training and coaching restaurant team members on their roles and responsibilities, ensuring they meet all Brand and food safety standards.
Key Responsibilities
- Train and coach team members on their roles and responsibilities and ensure they are meeting all Brand and food safety standards.
- Train restaurant team members and ensure completion of required training using Brand and franchisee's tools.
- Help onboard restaurant team member using Brand and franchisee tools and systems.
- Ensure restaurant team can execute new product rollouts.
- Communicate clearly with restaurant team members and managers.
- Serve as a role model for restaurant team members.
- Provide great guest service and coach restaurant team members to do the same.
Requirements
- BASIC COMPUTER SKILLS REQUIRED
- High School diploma or equivalent required.
About Our Company
Dunkin' was founded in 1950 by Bill Rosenberg. The company licensed its first franchises in 1955 and has since become the world's leading baked goods and coffee chain, serving over 3 million customers per day. We are a locally owned and operated Dunkin' Donuts franchise with a fast-paced environment where you get to interact with loyal customers every day.