What are the responsibilities and job description for the Assistant Manager position at Dunlap & Magee Property Management, Inc.?
Description
The Assistant Manager assists the apartment property manager, which includes management of all the property resources to achieve financial and operational goals.
AN IN-PERSON WRITTEN TEST MUST BE COMPLETED AND PASSED PRIOR TO EMPLOYMENT.
Requirements
Required Education, Experience, Knowledge & Skills :
1. High school diploma or G.E.D.
2. Six months previous management or leasing experience or comparable knowledge or experience in field.
3. Excellent organizational, administrative and problem-solving skills.
4. Strong customer service and interpersonal skills.
5. Effective oral and written communication skills.
6. Aptitude for basic office procedures and fundamental bookkeeping.
7. Ability to work effectively with persons of varied ethnic, social and cultural backgrounds.
8. Ability to deal with stressful situations of day-to-day management with professionalism and tact.
Essential Job Functions (Larger Properties) :
1. Assist manager in rent collection procedures, banking and preparation of monthly accounting reports for the corporate office.
2. Assist manager and maintenance personnel in purchasing products or services for the property and sending invoices to the corporate office for payment.
3. Organize the preparation of vacant apartments by scheduling maintenance staff and arranging vendor services.
4. Other duties as assigned by supervisor.
Essential Job Functions (Smaller Properties) :
1. Inspect the entire property daily to ensure peak readiness and appearance.
2. Maintain current market and competition information.
3. Supervise all site personnel and train new and recently promoted personnel.
4. Direct activities of all site personnel to ensure acceptable productivity levels, quality resident servicing and prompt, thorough apartment preparation. Confirm that all office staff members are leasing, pre-leasing and renewing leases whenever possible. Delegate to and develop employees with accompanying written communication and thorough record keeping.
5. Monitor status of supply requisitions and review all purchases of goods and services.
6. Maintain strict rent collection procedures following company policy and legal limitations. Ensure fair security deposit deductions from vacating residents and the timely processing of security deposit refunds.
7. Administer all Dunlap & Magee policies and procedures pertaining to the property's operations.
8. Approves paperwork daily (applications, move-ins, move-outs, renewals).
9. Performs all essential leasing functions.
10. Other duties as assigned by supervisor.
Physical Requirements :
1. Ability to work inside and outside in all types of weather.
2. Light to medium work requiring extensive standing, walking, climbing, stooping, kneeling, crouching and lifting up to 20 pounds frequently.
3. Good eye-hand coordination with the ability to perform repetitive / continuous tasks according to set procedures and sequence.
4. Ability to discriminate between shades of color and identify from memory particular colors or color combinations.
Equipment and Tools Used :
1. Will be required to use general office equipment such as telephones, answering machines, fax machines, copy machines, calculators / adding machines, typewriters and computer keyboard and operating systems.
2. May use electric or gas powered "golf cart" type vehicle for touring larger properties.