What are the responsibilities and job description for the Dispatcher position at Dunn's HVAC, Plumbing & Electrical?
As a Dispatcher, you will provide support to department managers and technicians, while prioritizing calls, minimizing travel time, recognizing opportunities, and dispatching for profits. A successful Dispatcher will provide knowledge and support while also providing customers with a superior service experience.
The ideal resource for this role would identify well with the following:
- Highly motivated
- Collaborative seeking
- Detail oriented
- Strong communication skills
Responsibilities / Duties (include, but not limited to)
- Organizing and scheduling of the dispatch board for multiple departments
- Verifying accuracy of jobs, estimates, invoices, and workflows
- Assisting technicians and department managers with field software related questions
- Prioritizing jobs
- Customer service communications
- Paying close attention to invoices, workflows, etc. in order to prevent errors, as well as, to correct errors when they occur
All Dunn’s team members must be willing to align with our company core values:
- Customer 1st
- Positive Attitude
- Humble
- Teachable
- Respectful
- Driven
If you are ready to truly make a difference and be part of a growing company, apply today!
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Overtime
- Rotating weekends
Work Location: In person
Salary : $17
