What are the responsibilities and job description for the Category Management Client Lead position at dunnhumby?
dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.
Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.
We’re looking for a Category Management Client Lead who expects more from their career. It’s a chance to bring good Product & Solutions experience, coupled with retail customer data and insights knowledge to the client in order to bring incremental value-added features to the product, evolve our product suite and drive a strong product mindset and culture across the organization. Specifically, work closely with Product, Engineering and Science teams on a day to day basis to resolve challenges and ensure that we are proposing, building and delivering relevant and compelling products and solutions.
What we expect from you;
- Degree or equivalent in a relevant subject.
- Manage implementation of new processes, tools, and solutions with the client and as part of a large team environment
- Validating insight use cases and business requirements related to requested product enhancements
- Manage the product backlog, including feature releases, for our industry-leading Customer Insights tool.
- Contribute in release share-outs to internal and external stakeholders
- Support the Product Manager in gathering feedback from consultants and end users
- Provide technical guidance for users and excellent communication and follow-up with product support
- Translate data into insight with clear, actionable recommendations for growth
What you can expect from us
We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact stephanie.winson@dunnhumby.com to discuss how we can meet your needs.
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
