What are the responsibilities and job description for the Personal Injury Case Manager position at Dunnion Law?
Dunnion Law is seeking an experienced Personal Injury Case Manager located within the Pacific or Mountain Times Zones only to join our growing team. Bilingual English / Spanish speakers are highly encouraged to apply as Spanish fluency is a plus.
Dunnion Law has been dedicated solely to handling plaintiffs’ personal injury cases since 1975. We are passionate about fighting for justice for injured Californians and have a long-standing history of helping our clients beat tough odds against ruthless insurance companies.
Case manager candidates should have a minimum of three years’ experience as a personal injury case manager. The ideal candidate will have experience and comfort with writing settlement demands, independently negotiating settlement offers with adjusters in both written and verbal format, medically managing a client’s treatment, and have experience negotiating for reductions of liens or provider balances beyond statutory requirements. Work hours will follow office business hours, which are Monday through Friday, from 830AM to 530PM PST, regardless of your time zone / location.
At Dunnion Law, you will work independently on your own assigned caseload under the guidance of a supervising attorney. At the same time, you will have access to support from other team members to help you make a deep and positive impact towards restoring the quality of our clients’ lives. We encourage our legal professionals to discuss case issues during our weekly meeting and share their best methods and resources at our periodic development meetings.
More about the position :
This can be a fully remote position, with occasional travel to our office headquarters in Monterey, CA, as needed. Familiarity with California-specific rules is not required, but you must understand and be able to confidently navigate the more universal aspects of personal injury case management. Out-of-state candidates, or those with only the minimum amount of experience, will team up with attorneys from our office while learning the ins-and-outs of the practice and expanding their knowledge of practices unique to our state.
The ideal outcome is that a newer California PI case manager will quickly grow into a position of self-reliance and responsibility for their own caseload (with support from a case staff member). Highly experienced case managers can immediately begin working on their own designated caseload, following a short instructional introduction to the office. You will then act, with the assistance of staff and your supervising attorney, as the primary prelitigation driver responsible for obtaining just for our clients.
As a case manager, you will be directly responsible for :
- Reviewing new client intakes and independently determining the likelihood of their being a successful outcome for both the client and the office.
- Investigating newly assigned cases for liability and / or locating a source of recovery.
- Contacting insurance carriers to open new claims and verbally negotiating claims with adjusters.
- Managing the medical care of clients, including arranging for transportation or assisting clients with locating a provider.
- Requesting and collecting medical and other types of evidence related to client cases.
- Generating various types of correspondence on cases, including letters of representation, updates to client and medical payment demands.
- Drafting persuasive demand letters.
- Maintaining frequent contact and communication with clients about updates in their cases.
- Reviewing and maintaining one’s own statute deadlines and case reporting requirements to the office.
- Negotiating with providers and other lien holders using statutory and equitable arguments and properly resolving any lien obligations.
- Effectuating case disbursements, including preparation of settlement documents, and review of other necessary documentation.
- Participation and collaboration in various office projects aimed toward improvement, growth and training.
Minimum Qualifications :
Candidates who meet the qualifications listed above and perform well will earn a solid base salary based on level of experience, plus an ability to earn performance-based bonuses that allow you to set the pace for your own earning ability. Other monthly and year-end bonus opportunities are available, in addition to eligibility to participate in Dunnion Law’s health insurance, dental insurance, and vision insurance plans, and 401(k) retirement plan. We also offer paid sick time, paid time off, paid office holidays and more.
To apply :
Apply by submitting your resume via LinkedIn. Candidates moving forward in the interview process will be contacted by email and invited to schedule an initial 15-minute telephone interview with the Hiring Lead.