What are the responsibilities and job description for the Crisis Services Counselor - On Call position at DuPage County Health Department?
Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for a new on-call team member to join us working as a Crisis Services Counselor in our Crisis Services programs. Crisis services staff work as a team to deliver quality care, and a quick response to residents in need. Click Crisis Services to learn more about our program.
In this on-call position, you will be required to work at least 3 shift per month having evening and weekend availability. Minimum starting salary may increase based on education/certification.
- Provides emergency and crisis intervention services to individuals and families, both face to face, and via telephone/video.
- Conducts crisis evaluations on-site.
- Completes client care tasks associated with the 12-bed Crisis Residential unit on-site.
- May conduct crisis evaluations in the community (home, hospitals) for children, adolescents, and adults to assess risk and determine recommendations for client care. Referral sources include CARES/SASS, law enforcement, hospital settings, and families/individuals.
- Provides and follows-up on referral and community resource linkage.
- Maintains required training, licensure and/or certification.
- Consults with staff concerning client and program issues and provides other case management services.
- Works collaboratively with community providers
- Completion of required documentation within established timeframes
- Use of an Electronic Client Record, and additional call management software
- Demonstrates independent judgment.
- Participates in emergency response activities as assigned.
Requirements:
Candidates for consideration require either a Bachelor's or Master's degree in Psychology. Social Work or related field and two years of experience working with chronically mentally ill population; or an equivalent combination of training and experience. Attendance at our paid HR new hire orientation from 8:00 am to 4:30 pm is required. This roles requires you to have a valid driver’s license along with your own personal vehicle that is reliable to drive while working in this role.
