Library Assistant II

GENERAL DEFINITION OF WORK

Under the supervision of the Library Director, the Library Assistant II assists with the daily operations of the library, coordinates and manages Resource Sharing procedures, provides customer service to patrons, answers genealogy questions and catalogues the adult library collection. Additionally, promotes the general use of facilities and assists patrons in the use of collection and computers.

*This job bulletin is for multiple work locations and work schedules**

SPECIFIC DUTIES AND RESPONSIBILITIES

EXAMPLES OF ESSENTIAL FUNCTIONS

• Provides regular coverage of Public Service desks at the main branch and assigned satellite branches
• Serves as coordinator/manager of Resource Sharing operations at the main library
• Answers reference questions involving resources in print and electronic formats in person, over the phone, and online
• Provides assistance in the use of computer, copier, and scanners
• Provides Reader’s Advisory in person, over the phone, and online
• Promotes in-person and online library services
• Provides assistance in use of library online services and virtual library programs
• Uses technology to meet the needs of library users
• Prepares bibliographies and suggested reading lists
• Catalogs and maintains the Audiobook/DVD collection for library system
• Leads, plans, and executes book displays or displays showcasing themes, seasons, etc.
• Performs administrative duties by preparing and analyzing statistical reports
• Participates in committees and attends training related to the job
• Proficient in Microsoft Office products such as WORD, EXCEL, PowerPoint to assist patrons
• May create digital content for social media platforms in promotion of the library
• Ability to prioritize tasks
• Ability to lead and work in a team setting
• Ability to communicate effectively verbally and in writing
• Assists with Summer Reading Program
• Delivers programming in person and online
• Outreaches to schools, daycares and other organization promoting and representing Duplin Public Library
• Provides excellent customer service; assists patrons with library materials and book selections
• Conducts tours of the library including school tours and field trips

KNOWLEDGE, SKILLS, AND ABILITIES, EDUCATION AND EXPERIENCES

• Good knowledge of library services, practices, methods and techniques
• Good knowledge of reader interests in community
• Ability to communicate effectively, both orally and in writing
• Proficient keyboarding and computer skills
• Ability to organize and plan
• Ability to establish and maintain effective working relationship with staff and patrons
• Physical requirements: Work requires sitting at a desk to light work in library setting, and minimal lifting and squatting for shelving activities with library materials.

EDUCATION AND EXPERIENCE

• Work requires broad general knowledge and computer skills. One year of experience in library or related services is preferred. Bi-lingual/Spanish is highly preferred.
• Minimum preferred: Associates Degree

The preferred candidate will possess:

• Bachelor’s Degree
• Experience working with children/adults in a library setting
• Supervisory experience

PERFORMANCE INDICATORS

• Knowledge of work: has considerable knowledge of methods, procedures and policies of Duplin County and Duplin County Libraries as it pertains to the performance of the essential duties of Library Assistant II.
• Knows how to maintain cooperative and effective relationships with other employees.
• Quality of work: Maintains high standards of accuracy in performing duties and responsibilities.
• Exercised immediate remedial action to correct any quality deficiencies that occur in areas of responsibility.
• Maintains quality interaction with interdepartmental personnel, and any external entities.
• Quantity of work: Performs described essential functions and related assignments efficiently and effectively in a manner to produce a quantity of work which meets established standards and expectations.
• Dependability: Completes assigned work within established deadlines.
• Attendance: attends and remains at work regularly and adheres to policies and procedures. Provides notice to upper management with respect to time off requests.
• Initiative and enthusiasm: exhibit independent approach to meet job requirements. Strives for work to be accomplished and initiates appropriate action for the completion of work with minimum supervision and instruction.
• Judgement: identifies issues or situations as they occur and specifies decision objectives.
• Cooperation: accepts supervisory and managerial instruction and direction and strives to meet goals and objectives.
• Relationships with others: shares knowledge with co-workers.
• Contributes to maintaining high morale among all employees.
• Develops and maintains cooperative and courteous relationships.
• Coordination of work: plans and organizes daily work routine.
• Establishes priorities for the completion of work.
• Safety and housekeeping: adhere to all established safety and housekeeping standards.
• Clearly understands the occupational hazards and safety precautions required to perform the essential functions of the work.
• Planning: plans, coordinates, and utilizes information effectively in a manner to improve activities and production.
• Organizing: efficiently organizes work as related to the position.
• Delegating: assigns duties and responsibilities as necessary.
• Creativity: regularly seeks new and improved methodologies, policies, and procedures for enhancing the effectiveness of functions.
• Human relations: listens and considers suggestions and complaints and responds appropriately.
• Policy implementation: has a clear and comprehensive understanding of policies regarding functions under charge and the function of the organization. Adheres to all policies in the discharge of duties and responsibilities.

PHYSICAL ABILITY

Tasks involve the regular and, at times, sustained performance of moderately physically demanding work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and that may involve the lifting, carrying, pushing and/or pulling of moderately heavy objects and materials (20-50lbs)

Job Type: Full-time

Pay: $14.91 - $22.37 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Required)

Language:

• Bilingual (Preferred)

License/Certification:

• NC Drivers License (Required)

Work Location: In person

Salary : $15 - $22