Maintenance Account Manager

Why Work with Us?

Dupper Landscape, Inc. is a privately held, green industry company with a proven, 40 year track-record of growth and stability, even during times of economic uncertainty. We are not your run-of-the-mill landscaping construction organization.

We work with leading brands as a preferred contractor and are afforded the opportunity to work on some of the largest commercial, municipal and residential infrastructure projects in our market.

Our reputation is built on integrity and providing top quality services to our clients. It is who we are and drives our competitive advantage.

We pride ourselves on working smart and resourcing our employees with advanced technology and equipment in support of our collaborative success.

We respect the individual differences of team members and structure work in a way that we collectively succeed together. We believe your success is our success.

We strive to hire people that align with our core values and are as excited about our mission as we are. We are in it for the long haul and treat our employees accordingly. Most of our leadership team have 20 years of tenure with us.

We recognize that growth – professional and personal, while at work and beyond work – are important to you. It is important to us as well. As such, we have invested in our employees’ growth and health and offer programs in support of those values. We offer:

• Career Tracks for a Path Forward and Advancement Opportunities
• Training and Development Opportunities
• Competitive Industry Pay
• A Competitive 401(k) Plan with a Generous Company Match
• Paid Time Off
• Paid Holidays
• Health, Dental, & Vision Insurance Options

If you are interested in the green industry and looking for an opportunity to be a part of something special, we hope to hear from you! We currently have an open opportunity as an Account Manager.

Job Summary

With minimal supervision and an understanding of landscape, hardscape, irrigation and estimating, the Maintenance Account Manager manages client relationships to ensure account retention and achievement of profitability objectives for HOA, commercial, and municipal accounts. Acts as the primary interface between the client and the company maintenance and support teams. Oversees and directs landscape maintenance service and enhancement activities while maintaining the company’s commitment to ethical business practices and quality services.

Essential Functions Include:

• Ensures client retention by managing the performance of the team.
• Acts as the primary contact and trusted advisor of community manager and board members.
• Regularly communicates status of maintenance accounts, maintenance activities, budget and sales, and remediation plans to produce reports as appropriate.
• Regularly asses’ properties to identify opportunities for enhancements.
• Conducts routine walk-throughs to assess quality of service and contracts.
• Regularly meets with crew leads to stay current on maintenance service projects, water management programs, irrigation billable goals, job costing accuracy, equipment maintenance, and upkeep of potential issues.
• Builds and maintains annual budgets, delivers proposals, manages labor costs, and processes billing.
• Upholds the organization’s commitment to safety by reinforcing safety practices.

Required and Preferred Knowledge, Skills, and Abilities

• A solid knowledge of irrigation, construction and landscape as normally obtained through an associate degree in horticulture, construction management or commensurate experience.
• A minimum of one year experience successfully managing a < $1M book of business in landscape maintenance or a closely related field.
• At least one year’s proven experience managing supervisors is required.
• Experience successfully overseeing multiple crews that service varied, and multiple properties is also required.
• A valid driver’s license and insurability through the Company’s auto insurance policy is required.
• Strong organizational skills are required.
• Excellent communication, presentation and interpersonal skills are required.
• The ability to focus and maintain an attention to detail to assess properties is required.
• The ability to work independently, drive oneself to complete tasks and implement strategies is required.
• A general awareness of trends and developments in the hardscape and landscaping industry is preferred.
• Professional landscape certifications preferred.

Travel

Frequent and daily local travel to visit job sites and clients is required. This may include travel within a 150-mile radius of the respective Company office.

Work environment, Conditions and Demands

Work is performed in an office environment and at job sites. Job requires working outdoors in all types of weather conditions and exposure to the elements.

Physical Requirements

Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described.

• Physical demands require frequent standing, sitting, moving, walking, occasional stooping, kneeling, crouching, climbing, twisting, and crawling.
• Regular use of hands to finger, handle, or feel objects, tools or controls; reach with hands and arms.
• Frequent operation of motor vehicles.
• Specific vision abilities required include close vision, depth perception and the ability to adjust focus. Incumbents are constantly required to communicate with the ability to talk and hear.
• Regular eye-hand coordination and manual dexterity is required to operate office equipment and mobile devices.

EEO Statement
Dupper Landscape provides equal employment opportunities to all employees and applicants for employment without regard to race, color, national origin, ethnicity, religion, creed, sex (including pregnancy), gender identity or expression, sexual orientation, age, disability, AIDS or HIV status, genetic information, citizenship, military or National Guard status, or marital status. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Note
This job description does not state or imply that these are the only duties to be performed by the employee assigned to this position. Employees will be required to follow other job-related instructions and to perform other job-related duties directed by persons authorized to give instructions or assignments.

The Company will provide reasonable accommodations to employees with disabilities to help them perform the essential functions of the position. A request for such accommodation should be directed to the employee’s immediate supervisor or Human Resources.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: On the road

Salary : $65,000