What are the responsibilities and job description for the Account Manager position at Dupre Carrier Godchaux Insurance Agency?
Dupre Carrier Godchaux is a full-service independent insurance agency offering a wide range of insurance products to consumers including Employee Group Benefits, Commercial Insurance and Personal Lines Coverage. Privately owned and owner-operated since 1959, Dupre Carrier Godchaux employs over fifty employees at three physical locations in Louisiana. As a non-publicly traded business, our leadership and management teams are able to focus on interactive workforce training and professional development, promoting long-lasting companywide success.
As a growing member in our sector, we are seeking an initiative-taking Account Manager to join our Commercial Lines Team. The candidate will be responsible for building and maintaining client relationships through daily interactions with clients, carriers, and fellow team members.
Our team seeks an enthusiastic, positive candidate who possesses industry experience as well as strong problem-solving abilities. Possessing the ability to communicate effectively with both clients and staff alike is essential to being successful in this position.
The critical roles of the Account Manager include:
· Providing service to existing clients related to policy transactions, quotations, coverage questions, payments, and claims.
· Scheduling appointments and/or client calls to support Sales Executives, discussing existing policies, reviewing liability limits and exposures, exploring other coverage needs, cross-selling additional products and binding renewals.
· Working closely with Sales Executives and the management team on prospective clients to clarify needs, gathering information and documentation, obtaining quotations, preparing client presentations and issuing policies as requested.
· Providing documentation to clients, carriers and fellow team members as requested.
· Proactively assisting and supporting fellow team members.
· Participating and engaging in agency meetings and training sessions.
Requirements:
· Hold Property & Casualty Insurance License
· Comparable work experience is preferred
· Knowledge of insurance products and industry operations
· Effective communication, documentation, and time management skills
· Be able to navigate difficult conversations or problems in a professional manner
· Proficient in Microsoft Office, as well as demonstrate ability to learn specialized, industry specific technical tools
Candidates who are both qualified & genuinely interested can email resume to Elaine Ardoin elainea@dcgagency.com