What are the responsibilities and job description for the Operations Manager position at Duprey Hospitality, LLC?
Job Description
Job Description
Description :
Are you passionate about hospitality and ready to take on a leadership role with a company that prides itself on providing exceptional hospitality and memorable experiences for it's guests? If so, we would love to hear from you!
We are a dynamic and growing hospitality management company committed to excellence in service and quality. We are currently seeking an experienced and passionate Hotel Operations Manager to lead our team and ensure seamless daily operations at our Courtyard by Marriott hotel located in Concord, NH.
Position Overview :
As the Hotel Operations Manager, you will oversee all aspects of hotel operations, ensuring that our guests receive the highest level of service while maintaining operational efficiency. You will work closely with department heads to implement policies, drive profitability, and enhance the guest experience.
Key Responsibilities :
- Assist in overseeing the daily hotel operations, including front office, housekeeping, food and beverage, and maintenance.
- Manage and train staff, fostering a positive and productive work environment while ensuring labor laws, company policies and procedures are in compliance
- Assist in the development and implementation of operational policies and procedures to improve efficiency and service quality.
- Monitor guest satisfaction and address any issues promptly to ensure an exceptional guest experience.
- Participate in analyzing reports and budget forecasts to drive profitability and operational improvements.
- Collaborate with marketing and sales team to implement and maintain local and national sales / marketing programs
- Ensure compliance with health, safety, and licensing regulations.
Qualifications :
Duprey Hospitality, a Concord, New Hampshire-owned and operated, full-service hotel management company with management contracts including Marriott, Choice Hotels and Hilton brands. Duprey Hospitality currently manages 6 hotel properties as well as an independent, 16,000 sf conference & events center.
Come join our team!
Requirements :
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
