Night Auditor

The Duquesne Club is among the most recognized private city clubs in the United States and internationally. We provide our members and guests with social, business, and recreational experiences marked by superior service and exceptional personal attention. We are currently seeking a dedicated, career-driven full time night auditor to join our talented team in delivering extraordinary experiences to our members.

Position Summary:

The Night Auditor oversees front desk operations during the overnight shift, ensuring accurate and efficient guest services while balancing daily financial transactions. This role combines customer service with financial responsibilities to ensure smooth nightly operations and the integrity of the hotel's financial records.  This position is Sunday through Thursdays from 11:00 pm to 7:00 am.  

Key Responsibilities:

• Greet and assist guests with check-in, check-out, and inquiries.
• Respond promptly to guest requests and resolve issues professionally.
• Provide information about hotel services, facilities, and local attractions.
• Perform nightly auditing/balancing of Club financial transactions ensuring that all financial records are accurate and comply with hotel policies.  
• Monitor hotel security, ensuring a safe and secure environment.
• Handle emergency situations per hotel procedures.
• Prepare for the next day's activities by organizing front desk materials and reports.

Require

• A strong fundamental knowledge of accounting principles and procedures.
• Self-motivated and takes initiatives.
• Ability to multi-task and meet deadlines.
• Strong interpersonal skills.
• Ability to read, write and verbally communicate effectively and professionally.
• Ability to actively listen and respond to requests in a professional, effective and efficient manner.
• Excellent organizational skills and attention to detail.
• Proficient with computers, various software, office equipment, calculators, etc. 
• Ability to sit or stand for the entire shift as well as bend, stoop, reach, twist.
• Must be able to lift 50 pounds and push and pull equipment. 
• Ability to withstand various degrees of temperatures during shift.
• Ability to recall member’s names to personalize the service. 
• Attending meetings as assigned.
• Respectful of all as teamwork is important because together everyone achieves more.
• May be required to perform any related duty as directed by management.

Member-Focused Environment:

All staff at the Duquesne Club are expected to maintain a friendly demeanor, greeting members with a smile and addressing them by name. Going the extra mile to meet and exceed members’ expectations is part of our standard of service. As a conservative and prestigious environment, professionalism and attentiveness are essential qualities for success.

Why Work for the Duquesne Club?

The Duquesne Club offers one of the most comprehensive benefits packages in the Pittsburgh area:

• Medical Insurance: Competitive monthly co-premium payroll deduction.  After the deductible is met, most services are covered at 100%. 
• Health Reimbursement Account (HRA) and Flexible Spending Account (FSA) options.
• Vision, Dental, Short-term and Long-term Disability, Life Insurance – provided at no cost to employees.
• Paid Time Off (PTO) and 401(k) with annual fixed contribution and match.
• Employee Assistance Program (EAP) and partnership with a local gym for discounted memberships.
• Supplemental Insurance Packages through Colonial Life and Pet Insurance.
• Employee Dining Room with meals available for just $2.

The Duquesne Club fosters a welcoming and collaborative work environment. We take pride in being recognized as one of the top city clubs in the country, and we encourage motivated individuals to apply and become part of our team.

Please note: From time to time, the Duquesne Club reviews and updates its benefit programs and reserves the right to modify or discontinue them at its discretion.