What are the responsibilities and job description for the Project Developer IV position at Duquesne Light Company?
Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania.
Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration, innovation and outcomes. We want you to join our team!
Purpose/The Opportunity:
As part of our commitment to our community and to our customers, our Business Services team focuses on large scale electrical demand projects and technically challenging distributed energy (solar, wind, hydro, etc.) interconnection projects. From ideation to energization, Business Services is the sole point of contact for our customers to bring their dreams to reality.
As aProject Developer, you will apply your technical background and customer service skills to provide top tier service to developers, institutions, design firms and contractors. You will oversee a portfolio of new or upgraded service projects and serve as the customer liaison from initial service request until energization of the service.The Project Developer's main focus is on the day-to-day assessment and management of projects related to new customer development and the associated requests for electrical connection.
Location: Hybrid (see below), downtown Pittsburgh, PA
Job Responsibilities:
- Using knowledge of and familiarity with Duquesne Light design standards, methods of construction, and material requirements, provide customers with thoughtful project advice to help them to achieve their projected goals
- Communicate with customer hired experts such as design engineers, architects, general contractors, electrical contractors, etc. the scope, timeline and requirements of customer electrical service projects
- Develop, refine and implement internal processes to coordinate with internal DLC stakeholders and to communicate project information to customers
- Track and report project milestones to the customer and the DLC team
- Investigate and communicate; specific design criteria, engineering considerations, economic estimates, installation and construction milestones, and NESC clearance requirements to the internal and external stakeholders
- Consult with and receive advice from DLC employees, customers and vendors to become thoroughly familiar with a project and to obtain necessary design and cost information.
- Communicate design and cost information to customers and their consultants as well as internal project stakeholders
- Attend site visits of proposed installations to provide design constraints, scope information , or collaborate with the customer.
- Relay information collected at site visit to the Distribution Planning team and other internal partners.
- Responsible for excellent customer service and providing sound electrical installation advice and financial estimates.
Education/Experience:
- Bachelor's Degree in Engineering or a related technical discipline required.
- In lieu of a degree, an equivalent combination of education and experience in an operations or production environment will be considered.
- Five (5) years of relevant experience in an operations or production environment is required.
- Experience in customer problem solving is required.
- Experience in the engineering and construction of utility transmission and distribution construction projects is strongly preferred.
Skills and Abilities Utilized in this Role Include:
- Must have experience and desire to work in a collaborative and cross-functional corporate culture.
- Excellent verbal and written communication skills
- Contributes proactively to the team
- Provides regular and thorough updates on work performed and potential risks
- Identifies and escalates issues appropriately
- Looks for areas of process improvement and provides recommendations to the team.
Must possess a positive attitude and strong values that fit with DLC's core values:
- Energized to shape the future;
- Bold in thinking and exploration of new possibilities;
- Collaborative in approaching all challenges;
- Responsible in commitment to safety, management of assets and finances and interaction with others;
- Selfless in serving the community, both on the job and through volunteerism.
Why you'll love working here: We live by our values!
- We aresafeabove all else. We must keep ourselves, each other, our customers and communities safe.
- We are guided by our commitment tointegrityand never compromising on ethics.
- We aredependable,collaborative and steady; we are a trusted partner to all.
- We believe inequityand equal access to work, resources and opportunities are critical elements of a clean energy future for all.
- We are ingrained in ourcommunity; we work where we live and are committed to serving our vibrant, diverse communities.
Scope
Primary focus is on daily deliverables, outputs and reporting. Accountable for managing one's own time and workflow but may be leading projects or project steps. Work is typically complex in nature, requiring the incumbent to draw on previous knowledge to perform role. Continues to build knowledge base but has a solid foundation to act independently the majority of the time. Still draws on experts and managers when needed but less frequently. Acts as a resource to less experienced staff on routine issues.
Decision Impact
Problems and issues faced are complex. Draws on past experience on a regular basis to solve problems and take new perspectives on existing solutions. Accountable for direct level of reasoning and decision making.
Hybrid Work
Problems and issues faced are complex. Draws on past experience on a regular basis to solve problems and take new perspectives on existing solutions. Accountable for direct level of reasoning and decision making.
Storm Roles
All Non-Union Employees will serve in storm roles as appropriate to their role and skillset. Please be sure to discuss storm roles with the hiring manager for this position, as duties can vary across the Company.Examples of storm roles could include but aren't limited to duties such as: working with operations for service center support or with the communications, customer service or government affairs teams to respond to public and customer requests for information, etc.
Data Governance
Utilize data to make business decisions as appropriate for the position, support data stewardship activities and partner with IT on underlying data needs.
EQUAL OPPORTUNITY EMPLOYER
Duquesne Light Holdings is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability, sexual orientation and gender identity or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment. An integral part of Duquesne Light Holdings' commitment is to comply with all applicable federal, state and local laws concerning equal employment and affirmative action.
Duquesne Light Holdings is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at HR@duqlight.com and describe the specific accommodation requested for a disability-related limitation.
Duquesne Light Company is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment. An integral part of Duquesne Light's commitment is to comply with all applicable federal, state and local laws concerning equal employment and affirmative action.