What are the responsibilities and job description for the Manager of Student Life Communications - Student Life position at Duquesne University?
Manager of Student Life Communications - Student Life Salary: Commensurate
with experience POSITION
SUMMARY: The Manager of Student
Life Communications develops, manages, and implements Student Life’s strategic
communications plans in ways that align with the Duquesne brand and support
student success and retention. The Manager
of Student Life Communications provides broad and strategic leadership and
collaborates with staff across the Division of Student Life to develop
effective communications across initiatives and audiences. The Manager works directly and
collaboratively as a primary liaison with the Division of Marketing &
Communications to align content and communication strategies to support
institutional goals. In addition to developing strategy, the Manager is
responsible for direct content creation (written, basic design, photography,
video), social media management, website maintenance, project management and
publicity and document design, and facilitating professional development
opportunities to enhance the skills of other staff and student content managers
who are contributors. The position requires analysis and understanding of broad
content and ability to synthesize information in ways that capture the
attention of specific audiences, including a primary focus on students. This position works primarily in person from our campus in
Pittsburgh, PA. University core business hours are generally 8:30 am – 4:30 pm.
However, this position will require occasional work performed outside of
business hours based on specific project needs. DUTIES
AND RESPONSIBILITIES: Develops, manages, and implements Student Life’s strategic communications
plan that leverages key messages across the entire division, while also
attending to the unique needs of individual departments. Documents goals, strategies, and timelines
and manages project schedules to effectively achieve deadlines. Engage in writing and direct
content creation and design to support various communication methodologies. Communications: Identify key messages for intended audiences,
including student and alumni success stories, events, critical periods of the
academic cycle for students, student success and learning resources, etc. Develop communications that share critical
messages and champion an exceptional out-of-class experience. Stay up to date on current events and
critical issues that could impact students or the institutional image. Social media: Establish strategies to maximize student
reach via social media, including review of division and departmental channels
and content effectiveness for student messaging and staff-student visibility
and interaction. Web presence: In collaboration with DMC, identify
engagement goals for internet and intranet communications, maintain web and
campaign analytics report to monitor reach and impact. Develop content for Student Life web pages,
utilizing best practices regarding writing for the web, and ensure content is
consistent with marketing communications, advertising and messaging. Other: Deploy other relevant communication
strategies for intended audiences (e.g. email, digital flyer or newsletter,
etc.) The Manager works directly and
collaboratively as a primary liaison with the Division of Marketing &
Communications to align content strategies to support institutional goals. Support DMC institutional marketing efforts
through effective analysis and storytelling about the out-of-class student
experience. Collaborate with campus
colleagues to write, edit, and acquire content (including visual assets;
photography and videos) for prospective student marketing and institutional
use. Align Student Life efforts with
University brand standards. Promote professional development
and capacity-building for other content creators and managers, which may
include professional staff and/or students. May supervise or advise student content ambassadors to enhance reach and
student voice. Serve
on the Student Life leadership team, and as a representative on University
committees, task forces and projects as appropriate. Completes other
duties as assigned.
Benefits: Generous benefits include paid time off including holidays and
vacation, retirement match, and tuition remission for employee and
dependents. Details at www.duq.edu/benefits
Location: Student Life
Position Status: Full-time
Hours: Generally 8:30am-4:40pm but may vary for special projects
Position
Number: 229319/10-1041
FLSA Status: Exempt
REQUIREMENTS: Minimum qualifications: Bachelor’s degree in
Marketing, Communications, Multimedia/journalism, or related field
from an accredited institution and 1-3 years of experience. The
successful candidate will have a minimum of 1-3 years of experience in
communications, digital marketing, social media management or a related field
or role. The successful candidate must
possess experience writing and editing web, digital technology and marketing
content; strong organizational skills and attention to detail; and excellent
communications skills. Preferred qualifications: Alternately, the successful candidate may possess any equivalent combination of
experience and training, which provides the knowledge, skills and abilities
required to perform the essential job functions. This includes, but is not
limited to, the following: Required Excellent
written and verbal communication skills (an ability to provide examples) Strong
working knowledge of current web technologies and social media management
(including minimally Instagram and YouTube) Editing
skills including impeccable grammar and attention to detail Basic understanding of SEO best practices Ability to
use data to drive strategy and monitor and report on results Ability to
work collaboratively with subject matter experts and leaders across campus Ability to
effectively supervise and mentor Demonstrated organizational skills Ability
to manage competing priorities and projects and balance workloads Commitment
to the importance of treating each individual with dignity and respect
consistent with the University’s Mission Preferred Demonstrated experience with, and understanding of, the broad
diversity of the University community (students, faculty, staff and others) and
the functions of higher education. Experience
with Content Management Systems. Experience
with design software (Photoshop, Canva, InDesign, etc.). Working knowledge of Adobe Creative Suite applications. Commitment to the University’s values of diversity, equity and inclusion, and
recognition of the importance of treating each individual with dignity and
respect consistent with the University’s Mission. Demonstrated experience with, and
understanding of, the broad diversity of the University community (students,
faculty, staff and others). Ability to
establish and maintain effective working relationships with the University
Community. Ability and willingness to contribute actively to the mission of the University
and to respect the Spiritan Catholic identity of Duquesne University. The
mission is implemented through a commitment to academic excellence, a spirit of
service, moral and spiritual values, sensitivity to world concerns, and an
ecumenical campus community. APPLICATION
INSTRUCTIONS:
Applicants are asked to submit a cover letter, resume, and contact information
for three professional references.
Catholic in its mission and ecumenical in spirit, Duquesne University values
equality of opportunity as an educational institution and as an employer. We
aspire to attract and sustain a diverse faculty and staff that reflects
contemporary society, serves our academic goals and enriches our campus
community. We particularly encourage applications from members of
underrepresented groups and support dual-career couples through our charter
membership in this
region's HERC (http://www.hercjobs.org/oh-western-pa-wv/).
We invite applicants for this position to learn more about our university and
its Spiritan heritage by visiting http://www.duq.edu/about/mission-and-identity/mission-statement.
Those invited to campus for an interview may be asked about ways in which they
see their talents contributing to the continued growth of our community and
furthering its mission.
Duquesne University was founded in 1878 by its sponsoring religious community,
the Congregation of the Holy Spirit. Duquesne University is Catholic in
mission and ecumenical in spirit. Motivated by its Catholic identity,
Duquesne values equality of opportunity both as an educational institution and
as an employer.
