DATA ANALYST

Durham County Government employs approximately 1,900 employees that work towards providing needed services throughout the community. With a wide array of services, Durham County Government is at the heart of a rapidly growing and diverse area offering residents, employees and visitors exciting opportunities to live, work, grow and play.

GENERAL DESCRIPTION:

The purpose of this job is to perform difficult data analysis and ensure system data is accurate.

This position works under close to general supervision according to set procedures but determines how or when to complete tasks.

DUTIES AND RESPONSIBILITIES:

The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary.

• Serves as a liaison between the department and the Information Services Technology and key stakeholders.
• Leads analysis to identify, correct and re-engineer department processes to ensure data quality.
• Interprets data, analyzes results using statistical techniques and provide ongoing reports.
• Communicates and validates requirements with relevant stakeholders.
• Identifies, analyzes, and interpret trends or patterns in complex data sets.
• Collects and maintains data from the system to ensure accuracy.
• Prepares reports that effectively communicate trends, patterns, and predictions using relevant data.
• Uses their knowledge of data processing software and business development strategies to provide sound business decisions to Senior Management.
• Works closely with business development professionals and other Data Analysts within the County.
• Works with executives and other business players to identify opportunities for improvements.
• Collaborates and works with programmers, engineers, and organization leaders to identify opportunities for process improvements, recommend system modifications and assist in the development of policies for data governance.
• Creates reports, dashboards, and visualizations to understand business performance.
• Uses graphs, infographics, and other methods to visualize data.
• Creates reports for internal and external resources as needed.
• Works with a team of analysts and other associates to process information.
• Creates presentations and reports based on recommendations and findings.
• Receives tasks from upper management to review internal databases and pull data in accordance with their needs.
• Compiles written reports regarding certain data figures.
• Performs related work as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to work in high-pressure situations.
• Ability to set and meet deadlines.
• Ability to create reports, dashboards and visualizations to understand business performance.
• Ability to handle resolution and escalation.
• Ability to develop and implement support and governance processes.
• Experience with Statistical software and systems (Excel, SPSS, SAS, Power BI etc.).
• Excellent attention to detail.
• Must have excellent written and verbal communication skills.
• Must have a team-oriented mindset and works well with other employees to address data issues.
• Strong data management and organization skills.
• Proficiency with SQL or other database query language.
• Ability to work well independently and with a team.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

Requires a Bachelor’s degree in Data Science, Computer Science, Information Technology, Programming, or related fields with a minimum of three years of experience working with large, complex data sets, cleaning data, creating data dashboards and visualization; or possession of any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities.

SPECIAL CERTIFICATIONS AND LICENSES REQUIREMENTS:

• None

PHYSICAL DEMANDS:

Performs sedentart work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

AMERICANS WITH DISABILITIES ACT COMPLIANCE:

Durham County is an Equal Opportunity Employer. ADA requires Durham County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Durham County Government is an Equal Opportunity Employer