What are the responsibilities and job description for the INCOME MAINTENANCE CASEWORKER SUPERVISOR position at Durham County?
Durham County Government employs approximately 1,900 employees that work towards providing needed services throughout the community. With a wide array of services, Durham County Government is at the heart of a rapidly growing and diverse area offering residents, employees and visitors exciting opportunities to live, work, grow and play.
DEPARTMENT:
Social Services (DSS)
DATE POSTED:
1/28/2025
CLOSING DATE:
2/8/2025
SALARY MIN:
$58,135
SALARY MAX:
$98,759 (HIRING RANGE: $58,135 - $70,000)
POSITION NUMBER:
40001647
JOB TYPE:
Full-Time (Exempt)
RESPONSIBILITIES:
Responsible for the day-to-day supervision of teams that take applications, complete redeterminations and/or changes to Adult or Family Medicaid programs. Assigns work to eligibility specialists and reviews eligibility forms to assure that all pertinent information is gathered and recorded. Coordinates the flow of eligibility work both within the unit and other departments. Coordinates staff development functions for employees of the unit; trains and orients new employees. Plans and reorganizes the functions of the eligibility program. Confers and consults with departmental staff concerning methods and procedures for implementing eligibility services. Screen, interviews, and recommends selection of prospective employees. Performs other duties relative to work described.
KNOWLEDGE SKILLS AND ABILITIES:
- Considerable knowledge of public assistance policies and eligibility requirements Food and Nutrition Services, Medicaid and/or Work First Cash Assistance
- Considerable knowledge of needs and problems of disadvantaged persons.
- Ability to instruct, direct, and supervise employees performing the eligibility duties, and maintain satisfactory working relationships with applicants, and others contacted within the course of work.
- Ability to represent the eligibility program in departmental meetings and community conferences.
- Ability to communicate effectively orally and in written form.
REQUIREMENTS:
Four year degree and 3 years eligibility work or administrative experience in Social Services OR graduation from high school and six years of experience determining eligibility in a Social Services program, including at least one year in a supervisory capacity.
PREFERRED REQUIREMENTS:
Experience in multiple public assistance programs
Experience in NC FAST
Bilingual skills (English and Spanish)
Durham County Government is an Equal Opportunity Employer
Salary : $58,135 - $70,000
