What are the responsibilities and job description for the PROCESSING ASSISTANT (Multiple) position at Durham County?
Durham County Government employs approximately 1,900 employees that work towards providing needed services throughout the community. With a wide array of services, Durham County Government is at the heart of a rapidly growing and diverse area offering residents, employees and visitors exciting opportunities to live, work, grow and play. .
DEPARTMENT :
Social Services (DSS)
DATE POSTED : February 9, 2025
CLOSING DATE : February 21, 2025
SALARY MIN : 37,474
SALARY MAX : 63,661
HIRING RANGE : $37,474 - $50,567
POSITION NUMBER :
40001290,40010784,40001285
JOB TYPE :
Full-Time (Non-exempt)
RESPONSIBILITIES :
Customer Information Center-Call Center this position is responsible for handling incoming calls on a multi-line telephone system. Routes call to appropriate staff, prepares correspondence and reports; maintains files records; performs other clerical tasks as assigned. Knowledge of Microsoft Office and the ability to operate standard office equipment. Effective oral, written, and interpersonal communication skills with a customer service focus are essential. Good decison making skills. Ability to deal effectively with the public and sensitive situations.
KNOWLEDGE, SKILLS & ABILITIES
- Knowledge of Microsoft Office and the ability to operate standard office equipment is highly desired.
- Effective oral, written, and interpersonal communication skills with a customer sservice focus are essential.
- Abilit to deal effectively with the public is desired.
REQUIREMENTS
High school graduation and one year of clerical work experience; or an equivalent combination of training and experience.
Salary : $63,661
