Ticket Seller

Job Description

A Ticket Seller at DPAC is the first point of contact for our customers. You'll provide accurate event information, assist with ticket purchases and exchanges, and guide customers through our website and mobile ticketing applications.

At DPAC, you'll find a fun and fast-paced work environment where your contributions are key to ensuring a positive customer experience.

If you're ready to be part of one of America's premier live entertainment venues, we invite you to apply and join us in celebrating the arts!

What you'll do :

• Customer Service : We are here to help. With a positive attitude, you will answer customer questions and assist with ticket sales.
• Eye for Detail : You will manage all transactions with the upmost accuracy. You will verify that the events you are selling and exchanging are in line with the customer's request.
• Guidance : You will lead customers through using the DPAC App, downloading tickets to their digital wallets, and using their phone as their ticket.
• Season Tickets : Assist season ticket holders with exchanges, purchases, and ticket delivery.
• Sales Management : Process incoming ticket sales via phone and in person.
• Cash Handling : Manage cash and credit card transactions responsibly and accurately.

What you'll bring :

While your job description provides a roadmap for your role, it's not set in stone. We value adaptability. So, there may be times when we'll ask you to stretch your wings and try something new, contributing beyond your regular duties.

Requirements

Physical Requirements :

Additional Requirements :