What are the responsibilities and job description for the Receptionist position at Dussias Wittenberg Koenigsberger LLP?
This is a remote position.
We are looking for an energetic, customer-oriented receptionist to join our team. As a receptionist. Your role will be vital to ensuring our guests have a positive and memorable experience with us. Your friendly and professional demeanor will make our guests feel welcomed and valued. The ideal candidate for this role should have excellent communication and organizational skills, a positive attitude, and a passion for delivering exceptional customer service.
Key Responsibilities:
High school diploma or equivalent
Our present package delivers an array of advantages designed to support your overall health and financial stability. This includes exceptional health, dental, and vision coverage for you and your family, life insurance, as well as a 401(k) retirement plan to assist you in preparing for your future.
We are looking for an energetic, customer-oriented receptionist to join our team. As a receptionist. Your role will be vital to ensuring our guests have a positive and memorable experience with us. Your friendly and professional demeanor will make our guests feel welcomed and valued. The ideal candidate for this role should have excellent communication and organizational skills, a positive attitude, and a passion for delivering exceptional customer service.
Key Responsibilities:
- Greet and welcome guests and employees with a warm and friendly smile
- Provide high-quality customer service by responding to guest inquiries and requests promptly and courteously
- Answer and transfer incoming calls on a multi-line phone system
- Handle guest check-ins and check-outs efficiently and accurately
- Maintain a clean and organized reception area
- Handle guest complaints or escalate to the appropriate department
- Assist with administrative tasks, such as filing, data entry, and maintaining inventory of office supplies
- Notify appropriate departments of guests' special requests or needs
- Follow company policies and procedures to ensure the safety and security of guests and employees
- Maintain a positive and professional attitude in all interactions
High school diploma or equivalent
- Proven working experience as a receptionist or in a customer service role
- Excellent communication and interpersonal skills
- Good organizational and multitasking abilities
- Proficient in Microsoft Office and multi-line phone systems
- Ability to work independently and in a team environment
- Strong problem-solving skills and ability to handle difficult situations with calmness and composure
- Flexible schedule
Our present package delivers an array of advantages designed to support your overall health and financial stability. This includes exceptional health, dental, and vision coverage for you and your family, life insurance, as well as a 401(k) retirement plan to assist you in preparing for your future.