Septic Service Technician

Septic Service Technician
The Septic Service Technician will apply their technical skills and knowledge in performing diagnostic, service, repair, & maintenance of septic systems in residential and light commercial environments and ensure that work is performed in accordance with relevant codes.

Required Qualifications:

• Basic knowledge of service processes, diagnostics, techniques, and codes.
• Advanced ability to effectively diagnose, repair and maintain septic systems and/or equipment.
• Maintain professional and positive attitude.
• Multi-Task in a fast paced and deadline driven environment.
• Strong attention to detail and excellent organizational skills required.
• Completion of BMP Course through TOWA.
• Maintain current TCEQ Maintenance Tech License.
• Valid Texas DL and be insurable.

Essential Functions and Responsibilities:

• Performs residential and light commercial septic service call, inspections, and repairs.
• Reviews site evaluations, designs, TCEQ 285 rules, manufacturer manual and specifications to determine work details and procedure.
• Identifies potential problems to prevent premature and/or unexpected breakdowns/callbacks.
• Measure, cut, thread, bend, ream, assemble, and install pipe and pipe fittings.
• Installs pipe assemblies, fittings, valves, appliances, or fixtures using hand or power tools.
• Maintains properly clean and stocked company vehicle.
• Maintains tools and machinery in good condition and uses all tools in a safety-conscious manner.
• Attends weekly departmental meetings.
• Participates in periodic inventory and truck inspections.
• Participates in technician on-call rotation as dictated by business unit policies and procedures.
• Explains to the client each service performed each time a maintenance or repair is completed and ensures complete customer satisfaction.
• Provides pricing to the customer for approval prior to performing any work.
• Explains club membership agreements to every client
• Debriefs with dispatch after completion of every job.
• Creates or calls in for PO numbers for any materials picked up at suppliers and provides cost before and after taxes to ensure accuracy.
• Maintains accurate documentation of service calls and time management.
• Submits all complete paperwork in an accurate and timely manner.
• Turns in all parts receipts/packing slips daily and has corresponding job numbers written on them.
• Participate in all company-sponsored training classes.
• Always maintain a professional image by:
• Wearing only company-approved and provided Dusty Underwood Plumbing & Septic uniform.
• Following safety policies and procedures.
• Abiding by all company standards of performance and code of ethics.
• Maintaining a courteous demeanor with all customers and associates.
• Maintains company vehicle, ensuring cleanliness and organization, both inside and out.
• Respecting the customer’s property.

Other:

• Willingness to learn on the job, go through training, and earn a qualification.
• Clean background & driving record.
• Adept at using the basic tools of the trade.
• Good math skills for accurate measurements.
• Excellent manual dexterity & ability to work outside in all weather conditions.
• Strong active listening skills.
• Excellent communication and customer service skills.

Physical Demands:

• Must be able to lift 50-100 pounds on occasion.
• Ability to work under stressful conditions and may be exposed to verbal and/or physical confrontations.
• Must be able to work extended hours, nights, or weekends.
• Ability to climb, balance, stoop, kneel, crouch, crawl, stand, walk, and climb ladders and stairs.
• Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception.
• Work assignments may be performed with or without reasonable accommodation to a known disability.

Work Remotely

• No

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• Day shift
• Monday to Friday
• On call
• Overtime

Supplemental Pay:

• Bonus opportunities
• Commission pay
• Signing bonus

Application Question(s):

• Do you have a clean and clear background and criminal history? If not, explain.
• To be eligible for the sign on bonus, you must be a licensed septic service technician, have completed your TOWA BMP course, and have 2 years of direct septic service/ septic maintenance experience. Sign on bonuses do require a 2 year commitment. Do you meet these requirements?
• All questions must be answered fully and skills tests completed. DO NOT submit your application without these. Do not contact the office about this position. All communication will be through really. If you understand and agree, please tell me something about yourself!
• Please enter your TCEQ Maintenance Technician License number here:
• Please enter the date you completed the TOWA BMP Course:
• Do you have your current TCEQ Maintenance Technician License and have you completed your BMP Training Course? These are both required for this position.

If you answered NO to the above, do you meet the eligibility requirements to obtain licensing / certification from TCEQ prior to starting and are you able to complete the training requirements to obtain this licensing / certification prior to starting?

Experience:

• Customer Service: 2 years (Preferred)
• Septic Service/Septic Maintenance Technician: 1 year (Required)

License/Certification:

• Texas Driver's License (Required)

Ability to Commute:

• Bonham, TX 75418 (Required)

Ability to Relocate:

• Bonham, TX 75418: Relocate before starting work (Required)

Work Location: In person

Salary : $25