Self Storage Property Manager

Job Title: Part-Time Property Manager – Self Storage Portfolio

Company: Book Now Storage

Location: Fully Remote

About Us: Book Now Storage is a thriving and growing provider of self-storage solutions, committed to delivering exceptional customer service and operational excellence. Our growing portfolio of storage facilities serves a diverse client base, and we pride ourselves on maintaining high standards of quality and reliability. We are seeking a dedicated Part-Time Property Manager to join our team and support the management of our self-storage portfolio.

Job Overview: We are looking for a professional and customer-focused Part-Time Property Manager to oversee the day-to-day operations of our self-storage facilities. This fully remote position requires approximately 15-20 hours per week during normal business hours (Monday through Friday, Saturday emergencies only). The ideal candidate will be organized, responsive, and adept at managing multiple tasks in a dynamic environment. We offer competitive compensation reflective of experience and performance.

Key Responsibilities:

• Payment Processing: Handle customer payments, ensuring timely and accurate processing of invoices and transactions.
• Customer Communication: Answer incoming calls, respond to inquiries, and manage leads, providing excellent customer service to prospective and current clients.
• Unit Leasing: Facilitate the leasing process for storage units, including preparing lease agreements and guiding customers through the rental process.
• Maintenance Coordination: Collaborate with on-site maintenance staff to address facility upkeep, repairs, and operational needs.
• Dispute Resolution: Address customer concerns related to maintenance and billing, resolving issues promptly and professionally.
• Team Collaboration: Work closely with the management team to ensure smooth operations and compliance with company policies.

Qualifications:

• Experience in property management, customer service, or a related field; self-storage experience is a plus.
• Strong organizational and multitasking skills, with a keen attention to detail.
• Excellent communication skills, both written and verbal, with a professional and approachable demeanor.
• Ability to work independently in a fully remote environment while maintaining accountability and responsiveness..

What We Offer:

• Competitive pay based on experience.
• Fully remote work arrangement, providing flexibility within normal business hours.
• Opportunity to contribute to a growing self-storage portfolio in a supportive team environment.
• A part-time schedule of approximately 15-20 hours per week, ideal for work-life balance.

How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and interest in the Part-Time Property Manager role to jmellingerdfs@gmail.com. Please include “Part-Time Property Manager Application” in the subject line. Applications will be reviewed on a rolling basis until the position is filled.

Job Type: Part-time

Pay: $17.00 - $20.00 per hour

Expected hours: 15 – 20 per week

Shift:

• Day shift

Application Question(s):

• Have you ever worked remotely?
• Do you have customer service experience?
• Do you have property management experience?

Work Location: Hybrid remote in Lancaster, PA 17601

Salary : $17 - $20