What are the responsibilities and job description for the Load Planner position at Dutch Maid Logistics?
The Load Planner position is part of the Operations Department and is extremely crucial to Dutch Maid Logistics’ success. While maintaining and continuously improving our service levels, this position requires the ability to build trusting and lasting relationships with our customers as we work to service their shipments. The Planner in conjunction with the Customer Service Representative plans the workload and communicates with the drivers through multiple fleet managers. Duties are to identify and balance freight needs, plan and assign shipments and monitor weekly tracking measurements just to name a few. This position reports to the Planning Manager.
Job Duties
Customer Interaction
- Build and maintain strong relationships with each existing customer as well as source new customers!
- Work closely with Customer Service Representatives to monitor contracted commitments as well as securing additional loads to balance freight needs.
- Work in collaboration with the Fleet Managers to balance the workload within the assigned region.
Reporting
- Achieve key operational & financial metrics and maintain monthly KPI’s while reporting on variances for the same.
- Proactively anticipates, analyzes, and troubleshoots problems with deliveries aligning with DOT compliant solutions while being cost effective.
- Review Internal processes for compliance and controls.
Experience in fleet management and supervision management
- Thorough knowledge of DOT, FMCSR, HOS Rules and regulations
- Experience with TMS, ELD Systems and customer portals
- Previous Load Planning experience in a transportation/distribution setting is a plus
- Must possess excellent communication, coaching and leadership skills
- Excellent interpersonal skills with the ability to interact with all levels of the organization and in a variety of cultures.
- Ability to solve problems through creative, innovative solutions and challenge traditional methods of accomplishing tasks and removing obstacles.
We Offer
- Medical, dental, vision, life insurance and AFLAC
- Wellness program
- 401K after one year
- Paid vacation
Job Type: Full-time
Pay: $48,000.00 - $60,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Vision insurance
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Willard, OH 44890: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
Salary : $48,000 - $60,000
