What are the responsibilities and job description for the Member Experience Strategist position at Dutch Point Credit Union?
Drive meaningful connections with members across our virtual and in-branch touchpoints as a dynamic eBranch Member Experience Consultant II - Multi-Site.
This role offers the unique opportunity to make a lasting impact by delivering exceptional service, blending technology and personal interaction to create seamless experiences.
Variety in Your Work
- Support members virtually through our cutting-edge eBranch platform.
- Travel to different branches to assist members face-to-face as needed.
- Develop a deep understanding of diverse member needs and deliver customized solutions.
Professional Growth
- Build expertise in digital and in-person financial services.
- Access top-tier training and certifications to advance your career.
- Strengthen your problem-solving, communication, and financial counseling skills in diverse environments.
Flexibility and Challenge
- Work in varied settings, gaining exposure to different teams and member dynamics.
- Hone your adaptability and leadership skills as you provide seamless service across multiple locations.
Purpose and Impact
- Be part of a team committed to making a lasting positive difference in the lives of our members and communities.
- Contribute to the financial wellbeing of individuals and families by guiding them towards their goals.
Supportive Culture
- Join a workplace that values collaboration, innovation, and your personal success.
- Enjoy benefits designed to support your growth, wellbeing, and work-life balance.
This full-time position offers a comprehensive benefits package, including Health/Dental/Vision, matching 401K, paid Holidays, Vacation, Sick. Free Parking, and more EOE.
