What are the responsibilities and job description for the Program Manager position at Dutch Ridge Consulting Group?
Program Manager
Position is contingent upon award.
Company Overview
Dutch Ridge Consulting Group, LLC (DRCG) is an ISO 9001:2015, Department of Veterans Affairs (VA) Certified Veteran Enterprise (CVE), Service-Disabled Veteran-Owned Small Business (SDVOSB). DRCG provides technical support staff at ten locations throughout the United States with corporate offices in Beaver, Pennsylvania and Ashburn, Virginia. DRCG offers expertise in Systems Integration (SI), Information Technology (IT) solutioning, Program Management, Risk Management, Business Process Reengineering (BPR), Requirements Engineering, Workflow Solutioning, and Business Consulting Services. Established in 2016, DRCG is 100% US owned, and has over 50 employees (97% hold a Secret clearance or higher). DRCG optimizes client investments by leveraging expertise to better manage the growth and transformation of existing IT environments.
Description
Seeking a highly organized, proactive Program Manager with excellent leadership, communication, strategic thinking, and experience with daily operations management.
The ideal candidate will:
- Oversee and manage daily operations, contractual deliverables, and compliance with regulatory requirements.
- Provide guidance, support, and direction to team members, ensuring high levels of performance and alignment with organizational goals.
- Develop and maintain effective training programs to ensure employees understand their roles, responsibilities, and performance expectations.
- Support the quality of investigations by ensuring the quality, integrity, compliance, and accuracy of the processes used to complete background investigations.
- Ensure the quality, integrity, and accuracy of the personnel completing background investigations and completing necessary work for the client.
- Ensure that all internal policies and procedures are consistently followed by the team to meet organizational standards and regulatory requirements.
- Monitor compliance, identify potential risks, and proactively address issues related to adherence to policies.
- Act as the primary point of contact between the company and the customer, ensuring clear, timely, and professional communication.
- Build and maintain strong, positive relationships with key customer stakeholders, understanding their needs and aligning company efforts to meet those expectations.
- Oversee the planning, execution, and monitoring of programs and projects to ensure they are delivered on time, within scope, and within budget.
- Provide regular updates and comprehensive reports to senior leadership on the performance metrics, challenges, and successes.
- Analyze data and feedback to identify areas for continuous improvement.
- Facilitate meetings and presentations to keep all stakeholders informed about program progress and outcomes.
- Develop contingency plans to manage risks and ensure program continuity.
Requirements
- Top-Secret Clearance
- Bachelor's Degree in a related field preferred
- 5 years' experience managing large-scale programs involving hundreds of employees, effective resource allocation, the achievement of organizational objectives, and adherence to regulatory requirements.
Job Location
Boyers, PA
