Administrative Clerk II

Job Summary

Performs varied clerical work of a responsible nature.  The variety and difficulty of the work varies between positions, but where work is somewhat routine there is an added responsibility for finality of action and the more difficult and important work is performed under closer supervision.  In all cases, advice is available in handling unusually difficult or important matters.  May train and/or act as Lead Worker over lower level clerks. This class is the journeyman clerical entry level class and lies below that of Administrative Clerk III.

Essential Functions

1. Prepares payrolls from employee time reports, checks time reports and payrolls.

2. Handles inquiries or complaints from the employees or public; interprets and explains departmental policies and procedures to public and employees. Disposes of such matters or refers unusually difficult cases to a supervisor.

3. Examines or proofs work performed by other clerks in this class or of a lower class.

4. Prepares memoranda record of departmental activities and compiles data as needed.

5. Maintains stock and records of stock of various office supplies and materials used by employees and distributes same upon requisitions.

6. Performs other duties as assigned.

Probation: Six (6) months

Qualifications

Open Requirements:  Must have had at least one (1) year of responsible clerical experience. Two (2) years of business education at the post high school level may be substituted for the one (1) year of experience.

Promotional requirements: NA

Licensing: NA

Knowledge, Skills, and Abilities

• Strong knowledge of modern office practices and procedures
• Knowledge of the operation of the division to which assigned
• Knowledge of Business English
• Knowledge of general office practices and procedures
• Strong oral, written, and interpersonal communication skills
• Strong word processing, spreadsheet, and database software skills
• Strong mathematical calculation skills in addition, subtraction, multiplication, and division
• Strong organizational skills
• Strong time management skills
• Ability to make independent judgments and decisions in accordance with laws, ordinances, regulations, departmental policies and procedures
• Ability to file alphabetically and numerically
• Ability to proofread
• Ability to read, understand and apply job-related materials, information, policies, and procedures
• Ability to follow oral and written instructions
• Ability to maintain office records
• Ability to establish and maintain satisfactory working relationships with other employees and the public