What are the responsibilities and job description for the HVAC Comfort Advisor position at Duvall Plumbing Co?
HVAC Comfort Advisor- Apply to join our sales team today!
Are you a driven and results-oriented individual with a passion for customer service and sales? We are looking for an HVAC Comfort Advisor to join our team of professionals. In this role you will be responsible for driving sales of HVAC products and services, building strong relationships with customers, and helping them find the best solutions for their heating and cooling needs.
If you have experience in sales, an understanding of HVAC systems, and a desire to grow in a thriving industry, we'd love to hear from you. This is an excellent opportunity to join a well-established company with room for growth and professional development.
SIGN-ON BONUS AVAILABLE!
Job Description:
- Identify, contact, provide quotes, and close orders on HVAC solutions and other home comfort needs for prospective and existing customers.
- Determine customer requirements and expectations to make additional recommendations.
- Maintain and expand knowledge of products so that these products can be presented professionally to our customers and potential customers.
- Increase sales and average order size by showing the value of our maintenance membership and other air quality solutions.
- Serve as the leader of the sales process to ensure customer satisfaction.
- Conduct post sale follow-up to ensure all quotes, information, and pricing has been received.
- Follow up with open quotes and build value to increase conversions.
- Overcome technical and business objections of prospective customers.
- Build and maintain customer relationships.
- Participate in various sales activities to support corporate efforts, including, but not limited to trade shows, referral groups, ect.
- Must be willing and able to work evenings and weekends.
- Maintain a professional appearance and attitude at all times while providing the best service in the industry to our customers.
- Visit job sites as needed to measure or provide client services.
- Negotiate and establish pricing and terms according to the company's customer and transaction profitability requirements.
- Assisting with collections and collecting payments.
Requirements:
- Valid driver's license
- HVAC sales experienced strongly preferred
- Strong sale closing and customer management skills
- Strong technical/analytical ability and organizational skills
- A high school degree or equivalent required. College education or degree is desirable, but not required
- Excellent customer interface required
- Excellent written and verbal skills are essential
At Duvall Plumbing, we pride ourselves on being a forward-thinking company that employs knowledgeable professionals with excellent customer service skills. Our full-time employees are offered a comprehensive benefits package that includes health, dental, vision, 401k, 401k match, a dedicated financial advisor, paid uniforms, and 2 free haircuts a month.
