What are the responsibilities and job description for the Client Success Associate position at Duvari Group?
Client Success Manager
Join our dynamic team as a Client Success Manager, where you'll be the driving force behind seamless client experiences. You’ll oversee essential behind-the-scenes operations, coordinating data, print, production, and mailing services through multiple vendors. Beyond that, you’ll play a vital role in the growth of both our clients and the company, contributing to exciting projects like research and development, product design, marketing, and sales support.
What You’ll Do :
- Lead Multi-Client Success : Manage multiple client accounts simultaneously, ensuring consistent and exceptional service.
- Be the Communication Hub : Collaborate with internal teams using email and task management tools to align client needs.
- Drive Creativity : Contribute to creative design initiatives that enhance client deliverables.
- Support Sales Efforts : Partner with sales teams to drive results and client satisfaction.
- Master the Process : Plan, execute, and precisely track every step of the print and mail process.
- Manage Data : Maintain accurate client data throughout its lifecycle.
- Deliver Excellence : Ensure timely delivery of requested products and services.
- Own Client Relationships : Serve as the primary point of contact for assigned clients, building strong and trusted partnerships.
What You Bring :
If you’re passionate about delivering exceptional client experiences, thrive in a fast-paced environment, and love being part of a team that values innovation, we’d love to hear from you!
