What are the responsibilities and job description for the Brand Ambassador position at Duvel Moortgat USA LTD?
Duvel Moortgat is internationally recognized as a leader in the high-end beer segment and is the fourth largest craft brewery by volume in the United States. The Duvel Moortgat family includes Duvel USA, Boulevard Brewing Company, and Brewery Ommegang. Our beers and cocktails are built by our people, who are bound together by a devotion to our products and customers.
SUMMARY
We are currently seeking a Brand Ambassador with emphasis on the market of CHARLOTTE, NC. The portfolio this role will represent includes Duvel, Boulevard Brewing Co., Brewery Ommegang, and Brasserie D’Achouffe.
The successful Brand Ambassador candidate will conduct samplings at primarily off premise locations with occasional on premise events. Sampling events at on-premise locations (bars, restaurants) will require approaching patrons to sample and promote the featured brands. Sampling events at off-premise locations (liquor and grocery stores) will require providing samples and selling to consumers in the retail location.
DUTIES & RESPONSIBILITIES
KNOWLEDGE, EXPERIENCE AND ABILITIES REQUIRED
SUMMARY
We are currently seeking a Brand Ambassador with emphasis on the market of CHARLOTTE, NC. The portfolio this role will represent includes Duvel, Boulevard Brewing Co., Brewery Ommegang, and Brasserie D’Achouffe.
The successful Brand Ambassador candidate will conduct samplings at primarily off premise locations with occasional on premise events. Sampling events at on-premise locations (bars, restaurants) will require approaching patrons to sample and promote the featured brands. Sampling events at off-premise locations (liquor and grocery stores) will require providing samples and selling to consumers in the retail location.
DUTIES & RESPONSIBILITIES
- Pour beer in a professional and friendly manner
- Greet and interact with guests
- Assess guests needs and preferences and make recommendations
- Check guest identification to verify they are of legal drinking age
- Maintain a clean and organized sampling space
- Restock and replenish sample inventory and supplies
- Follow SMART guidelines for responsible serving
- Comply with all food and beverage regulations
- Clock in and clock out on company payment system
- Maintain communication with Duvel USA NC state Market Manager over phone and email to confirm availability and sampling times
- Fill out recap form after sampling is completed
- Embrace the Duvel Moortgat values: Passion, Quality, Sustainability, & Integrity
KNOWLEDGE, EXPERIENCE AND ABILITIES REQUIRED
- Outgoing and friendly personality
- Goal oriented
- Craft beer enthusiast
- Strong communication skills
- Ability to learn quickly – must be able to converse about the various beers we brew
- Ability to build rapport with customers quickly
- Comfortable working independently
- Will be required to obtain SMART training & Beer Server Certification
- Evening and Weekend work required
- Must be 21 years of age or older serve alcohol
- Valid government issued photo ID / drivers license
- Reliable Cell Phone
- Reliable transportation
- Desired prior industry knowledge and experience (i.e. bartender, alcohol store clerk, wait staff)
