Floating Maintenance Technician

Description

Our maintenance and engineering teams are our heroes! At Dweck, we know that these teams make the difference in the happiness of our residents. We appreciate our team’s wide array of skills and talents and the way they choose to provide service each day to our customers in our beautiful communities.

As a Floating Maintenance Technician under the leadership of our Chief Portfolio Engineer and Director of Portfolio Maintenance, you will be part of a unified, service-focused and super accomplished team. This role requires flexibility to travel across our portfolio in Northern Virginia and Annapolis, MD to provide support.

To maintain our strong teams, our standards are high. But if you are experienced, with excellent work ethic, integrity, and character, you may have just found the place you’ve been looking for! Your commitment to be outstanding, do what matters, take care, stay curious and live the truth will distinguish the living experience provided at a Dweck community.

In a typical day, you will be assisting onsite at one of our communities where we have a need for someone to fill in, or to lend an extra pair of hands. No two days will be alike as you will be responding to needs throughout our portfolio. Duties will include, but not be limited to:

• Respond within 24 hours to service requests received to resolve maintenance issues to the satisfaction of our residents.
• Inspect, maintain, troubleshoot, repair, and replace parts in HVAC systems – furnace, split system, boiler, chiller.
• Inspect, test, diagnose, enhance electrical systems and components including fuses, lights, and light fixtures.
• Install, repair, and maintain pipes, valves, fittings, and fixtures in plumbing and drainage systems.
• Repair, install, and maintenance appliances – microwaves, stoves, refrigerators, dishwashers, washers, dryers.
• Clean, paint, repair and prepare vacant apartments for market ready status for new residents to move-in.
• Change locks and make keys complying with our key policy.
• Remove and transfer heavy appliances, equipment, and abandoned furniture to designated areas.
• Maintain records using Yardi regarding preventive maintenance, service requests, expenditures, apartment make-ready status, and work-in-progress.
• Preserve the beauty of the buildings and safety of the community through daily upkeep, cleanliness, grounds maintenance, lease violations report and snow removal during inclement weather.
• Perform emergency repairs after hours, provide feedback and follow-up to residents, office, and maintenance team.
• Report all major repair needs to Maintenance Supervisor and Property Manager to outsource contractors.
• Promote and participate in upholding all safety and compliance standards.
• Provide written Incident/Accident Report in the event of situation.
• Be aware of utility meter cut-offs, apartment and fixture cut-offs, sewer clean outs and water usage.
• Welcome new team members and educate on our processes to contribute to their success.
• Volunteer to assist other technicians at sister communities.
• Maintain maintenance workshops informing Maintenance Supervisor of low supply inventory levels.
• Promote goodwill among prospects, residents, team members, and contractors.
• Work with the maintenance and office team to provide an enjoyable and comfortable living space to residents.

As a Dweck Ambassador your commitment contributes to make us a best place to work and live at by:

• Approaching work with a positive spirit of cooperation and good will to each other.
• Improving and enhancing the customer experience to our residents, prospects, vendors, and partnerships.
• Actively participating in creating an environment of acceptance and respect to a diverse, equitable and inclusive work environment.
• Identifying and articulating personal motivators and harnessing personal motivation to set and achieve goals for personal and professional development.
• Professionally communicate by verbal and written manner clearly, concisely, and appropriately.
• Working with integrity to deliver quality work based on our standards.
• Effectively managing your workday by using time intentionally and productively.
• Honoring your commitment to be a dependable individual and team player.

Requirements

We’re looking for:

• 3 years previous experience in apartment maintenance or hotel engineering.
• HVAC, EPA certification (or willingness to obtain within 90 days of employment).
• Experience with Boilers & Chillers a plus
• Experience in plumbing, electrical and HVAC repairs, carpentry, locksmithing, painting, dry-wall repair, and maintenance experience.
• The ability to lift, push and pull up 50 pounds to climb stairs, ladders, and work in varying weather conditions.
• Personal, reliable transportation and valid Driver’s License to use during workday and throughout community.
• Enthusiasm towards delivering an unexpected level of outstanding customer service.
• A strong team player who works for the good of the property team and prioritizes others.
• Strong work ethic, honesty, and integrity.
• A desire and commitment to uphold Dweck Team Member Commitments.
• The ability to use a smart phone and computer for completing work orders and time sheets – ideally familiar with the Yardi Mobile App
• The ability to read, write, and communicate effectively to team members and customers.
• Knowledge of laws, EPA and OSHA regulations governing proper storage and management of hazardous materials, including solvents and flammables.

This position may have some on-call responsibilities. You must live within a 60-minute response time from the Arlington, VA area to provide on-call responses for emergency services. This will include responding to calls on weekends and after-hours if emergencies occur, as assigned.

All maintenance and engineering team members are required to report to work at earlier times (between 6AM-7AM) to remove snow or treat ice during inclement weather. Snow removal is a requirement of the job.

As a part of our employment process, all qualified candidates must take a skills assessment and submit to a background check, including employment references.