Claims Professional II

The salary range for this role is $65,000 to $95,000 per year. This role is also bonus eligible.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k) program with an employer match and financial support programs and resources: Life Insurance, Flexible Spending

Accounts, Long Term Disability and EAP (Employee Assistance Program)

• Investigate claims, develop and execute upon resolution strategies, which may include pursuit of risk transfer, mediation, and management of litigation.
• Assess coverage obligations including analyzing policy language to recommend and prepare written coverage determinations. Partners with coverage counsel, as applicable.
• Sets and manages timely and adequate reserves considering coverage, liability, and damages.
• Manage and coordinate litigation by hiring defense counsel and required experts, review of draft pleadings,litigation plans, budgets, and invoices.
• Document all contacts, communications, claim transactions, and otherwise maintain electronic claim files.
• Ensures exceptional customer service by managing all aspects of the claim, interacting professionally and effectively with insureds, claimants and business partners.
• Provides timely updates and responds promptly to inquiries and requests for information.
• Moves claims to closure and proactive claim handling and by collaborating with internal and external business partners, as appropriate, to develop, own, and execute a claim resolution strategy.
• Keeps leadership informed of significant risks and losses by projecting exposure and completing loss summaries and similar reporting.
• Prepares and presents claim status and evaluation to leadership.
• Maintains subject matter expertise and ensures compliance with state/local regulatory requirements.
• Prepare reports to management, clients, and other designated recipients- strong writing skills required.
• May represent the organization in mediations, court proceedings and other situations. Some travel may be required.

Essential

• Undergraduate Degree or Paralegal Certificate
• Proficient in Microsoft Office (Word, Excel, Outlook, MS Teams)
• Minimum of 2 years insurance or equivalent experience

At DWF, we deeply appreciate the significance of offering a comprehensive rewards package that extends beyond a basic salary. Our commitment is to ensure that each member of our team not only feels valued but is also duly rewarded throughout their tenure with us. Upon joining our organisation, you will have the opportunity to select from a diverse array of benefits, allowing you to carefully tailor a package that perfectly aligns with your individual needs and those of your family. In addition to our standard benefits, we offer a wide range of flexible benefits and robust well-being programs.

Our recruitment process upholds the highest standards of fairness and engagement. It includes comprehensive interviews and, at times, a written assessment, an assessment day, or presentation. We aim to create a positive experience for all candidates and offer any adjustments or additional support.

DWF is a global legal business providing Complex, Managed and Connected Services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.