Sr. Product Manager

Description

Position Purpose

This exciting role, responsible for the strategic direction and commercial success of assigned products, is key to our product development efforts.  We are looking for someone adept at understanding and articulating customer needs, market trends, new technologies, and competitive landscape to predict future demand and drive success of DWFritz products in the market.

Responsibilities

• Conducts customer, market, and technology research to construct product business cases and articulate product vision.
• Partners with Engineering to translate customer needs into technical requirements/specifications, develop a detailed product roadmap with phased deliverables and timing, and prioritize development deliverables.
• Collaborates with Sales to understand customer needs, establish the unique value the product offers to specific customers, and keep Sales team members continuously informed of product development progress and customer deliverables.
• Proactively manages risks and opportunities and regularly communicates to the business and the customer as needed.

• Provides "Voice of the Client" input to company's Management Team and preparing and maintaining product status reports to be delivered to the customer on a regular basis throughout the lifecycle of the product.

• Crafts go-to-market strategies and compelling product messaging.
• Proactively manages product risks and opportunities and regularly communicates to the business and the customer as needed.
• Works closely with the Service team to monitor customer feedback, resolve issues, and improve the overall user experience with the product.

Knowledge, Skills and Abilities

• Excellent written and verbal communication skills with the ability adjust to changing conditions and work under pressure to meet project deadlines in a multi-tasking environment.
• Excellent organizational and time management skills with demonstrated ability to prioritize activities across large, matrix organizations, meeting both business and customer requirements.
• Demonstrated success developing and managing client relationships, especially in gathering requirements, setting scope, and managing through change.
• Demonstrated ability to make good decisions based on limited information.
• Demonstrated ability to lead a strong matrix organized team through the lifecycle of a project.
• Detail oriented, results driven, self-motivated and directed.
• Ability to problem solve and engage in continuous improvement activities.
• Ability to maintain confidentiality.
• Ability to actively participate in team development and team-oriented processes and motivate others to do the same.
• Strong influencing and negotiation skills and the ability to apply both internally and externally.
• General knowledge of engineering practices, including design for manufacturability, maintainability, reliability, safety and machine shop practices.

Education and Experience

• A minimum of a Bachelor's degree in Engineering or related field is required for this position; additionally, a Master’s degree in Engineering or Business Administration is desirable.
• Must possess a minimum of 10 years proven experience in product management leading clients and team members through large/complex technology implementations with high value capital equipment purchases in a fast paced environment.
• Experience with equipment design, development, manufacturing and installation is required.

Interpersonal Contacts

External to DWFritz

• Clients/Customers.
• Contract Partners.
• Sales Representatives.

Internal to DWFritz

• Operations (manufacturing, supply chain, logistics).
• Executive leadership.

Work Environment

• Fast pace, highly demanding deadlines.
• Open plan office layout, onsite requirement.
• Highly collaborative.

Physical Demands

• The physical demands listed here are typical for the role and may be modified upon request for reasonable accommodation.  The employee may be working at a personal computer workstation for most of the workday, both in a professional office environment and on the shop floor. The position requires the employee to communicate with others including talking and hearing, sometimes in environments with significant ambient noise. The employee must be able to wear personal protective equipment and gear for much of the workday.  The employee must be able to ascend and descend ladders, work in confined spaces, and be mobile / working on their feet for much of the day. The employee may occasionally lift up to 20 pounds; bend, stoop, kneel, and grasp.

Equal Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The above description is intended to identify the essential functions and requirements for the performance of this job. It is not to be construed as a complete statement of duties, responsibilities or requirements. All jobs require behaviors consistent with our Core Values and Culture.