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Customer Service Manager

DXP Enterprises
Dickinson, ND Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/22/2025

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.

Check out our many videos to learn more! http : / / www.dxpe.com / about-us / careers /

Responsibilities of the Customer Service Manager include, but are not limited to :

  • Profit and loss of the facility and supervision of the inside sales team
  • Respond to customer inquiries regarding products and services
  • Prepare price quotes
  • Source products
  • Support outside sales and field service teams
  • Manage branch accounting functions

Qualifications of the Customer Service Manager include, but are not limited to :

  • 5 years of industrial distribution background
  • 3 years of management experience required
  • Strong people skills
  • Excellent verbal and written communication skills
  • Must be a self-motivated team player
  • Effective and proven leader
  • LI-YJ1

    Additional Information :

    Physical Demand : Some lifting, up to 30 pounds

    Working Conditions : Office and warehouse

    Training / Certifications : None

    Shift Time / Overtime : M-F 7 : 30-4 : 30

    Travel : Occasional travel for training purposes

    Education : High School minimum

    DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.

    DXP offers a comprehensive benefits package including : Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE / M / F / D / V

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