What are the responsibilities and job description for the Customer Service Representative/Inside Sales Representative position at DXP Enterprises?
Responsibilities of Customer Service Representative - Inside Sales Representative include, but are not limited to:
- Responding to customer inquiries regarding company products and services
- Processing customer phone orders
- Checking availability of stock and shipping dates
- Inventory management
- Quoting prices, filling order to customer specifications and processing sales data via computer
- Assisting the outside sales by preparing price quotes and sourcing products
- Shipping and receiving coordination
Qualifications of the Customer Service Representative - Inside Sales Representative include, but are not limited to:
- Experience with Microsoft Office programs including Outlook, Excel and Word
- Excellent communication skills
- Should be attentive and able to work independently
- Prior inside sales/customer service experience
- Industrial distribution experience preferred
- Data entry skills, organization, multi-tasking and customer focus is required
- Must have strong typing skills, spelling and grammar
- Must have acceptable driving record according to company guidelines
Additional Information:
Physical Demand: N/A
Working Conditions: Office Environment with some exposure to warehouse
Training/Certifications: N/A
Shift Time/Overtime: Full-Time (M-F, 8am-5pm)
Travel: N/A
Education: High School diploma or GED required
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Application Question(s):
- How many years of recent experience do you have as a Customer Service Rep and/or sales and/or quotes and/or buying position for Industrial MRO (Maintenance, Repair & Operations) or bearings or power transmissions? Please detail.
- Do you have the following knowledge: pump/motor/rotating equipment/industrial products sales? Please detail.
Experience:
- Industrial Distribution: 1 year (Required)
Work Location: In person
