What are the responsibilities and job description for the Field Pump Technician position at DXP Enterprises?
Responsibilities of the Field Service Technician include, but are not limited to:
- All brands of centrifugal pumps
- Positive displacement pumps
- Gear pumps
- Diaphragm pumps
- H-Pumps
- API pumps
Qualifications of the Field Service Technician include, but are not limited to:
- 3-5 years pump experience
- Experience with rotating equipment repair
- Acceptable driving record required according to company guidelines
- Must be willing to work off-site as well as the shop
- Experience with vibration and alignment tools
- Must have your own hand tools
- Must have good communication skills, professional appearance and technical aptitude.
Additional Information:
- Responsible to complete all tasks from installation, startup, scheduled maintenance, functional & performance testing, training, project closeout, and warranty transition.
- Check all equipment after installation and prior to start-up of pumps and associated equipment within the allotted time and in a professional manner.
- Get service tickets signed by appropriate company representative before leaving location.
- Works with customer to understand equipment issues, troubleshoot and diagnose root-cause problems, and arranges necessary parts and service to resolve issues.
- Communicate relevant customer comments, inquiries, questions or concerns to appropriate DXP personnel.
- Be familiar and knowledgeable on all DXP products.
- Positively represent DXP when on location by having proper PP and a professional appearance.
- Be available for after-hours field service when needed.
- Ensure a safe working environment, help others succeed, and other duties as assigned.
Additional Information:
Physical Demand: Must be able to lift up to 50 lbs.
Working Conditions: Outside field jobs; extreme cold/heat
Training/Certifications: Any pump certifications
Shift Time/Overtime: 40 hours a week with overtime as needed; will be placed on an on call schedule once trained
Travel: As needed; acceptable driving record according to company guidelines; company vehicle
Education: High School Diploma required
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
