What are the responsibilities and job description for the Inside Sales Representative position at DXP Enterprises?
Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
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Responsibilities of the Inside Sales Representative include, but are not limited to:
- Responding to customer inquiries regarding company products and services
- Communicate well with others internally and externally, and be able to resolve unique customer issues proactively
- Processing customer phone and E-Mail orders
- Checking availability of stock and shipping dates
- Grow and maintain existing accounts
- Quote prices and fill orders to the customer's specifications
- Learn vendor products and how to apply
- Assist the outside sales team by preparing price quotes and sourcing products
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Qualifications of the Inside Sales Representative include, but are not limited to:
- Prior inside sales / customer service experience
- Must have customer-service oriented mentality
- Computer literate in Microsoft Outlook, Excel and Word
- Organized and detail oriented
- Excellent oral and written communication skills
- Experience generating proposals and solutions
- Good analytical and problem solving skills
- Self-starter demonstrated ability to work productively with minimal supervision Experience maintaining strong, long-term customer relationships with significant addon/repeat business
- Regular in-person attendance required
- Experience in the water and wastewater equipment market preferable
Additional Information:
Physical Demand: N/A
Working Conditions: Office Environment
Training/Certifications: : Provided as needed
Shift Time/Overtime: Monday-Friday, 8:00 a.m.-5:00 p.m
Travel: N/A
Education: High School Diploma
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/V
