What are the responsibilities and job description for the Applications Engineer position at DXP?
Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
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As a DXP, Pump Application Engineer you will become a respected pump expert and will make an immediate impact on a multi-million-dollar branch. DXP offers the best of a large established company and a nimble small business. The advancement opportunities are almost limitless, many of our Executives started as Application Engineers.
Responsibilities of the Applications Engineer include, but are not limited to:
- Design, select and configure pumps, pumping systems, and fluid handling systems.
- Support the applications engineering department with rotating equipment sizing, pricing, and quoting. This involves working closely with both customers directly and outside salespeople.
- Field incoming calls, and emails from customers and partner manufacturers to discuss equipment applications.
- Understand customer’s pumping system and its issues to offer the best solution.
- Make equipment recommendations and prepare quotations.
- Coordinate project bids, encompassing the review of technical specifications and bid documents, design and selection of equipment, the preparation of a bid or quotation.
- Assist with the follow-up of quotations. Communicate with outside sales to determine the best course of action.
- Process orders for new equipment into DXP's business operating system.
- As a pump expert, provide technical support to outside sales, service shop, customer service / aftermarket parts group and customers.
- Project manage orders. Maintain organization of order and project files, monitor project status & assist with project related questions. Manage project timelines
- Generate Bill of Materials, and Work Orders, work with shop personnel during assembly.
- Work with factory personnel to acquire appropriate documentation for submittals, assemble final manuals, and schedule equipment start-up and training once a project is completed.
- Occasionally travel with outside sales personnel to visit with customers to discuss potential grass-roots project, as well as replacement of existing equipment.
- Participate in applicable equipment training sessions.
- Log quotations and keep their status up to date.
Recent graduates will be considered:
- Extensive technical training will be provided, the ability to quickly learn and absorb this is paramount.
- Must be able to work independently as well as work well together in a cross-discipline team of technical and non-technical people.
- Ability to work from 8 AM to 5 PM Monday to Friday
- Work in an office environment
- Well-organized and self-motivated
- Effective communication skills, verbal and written. Communicate with both technical and non-technical people.
- Computer proficiency
- Microsoft Office skills and experience (Outlook, Excel, Word, etc.)
- Problem solving skills
- Must be authorized to work in the U.S. This position is unable to sponsor or take over sponsorship of an employment Visa.
The Ideal Candidate would have:
- Engineering Degree. Mechanical Engineering preferred; all Engineering disciplines are encouraged to apply. Non Engineers with technical or science degrees and or relevant experience also considered.
- Knowledge of centrifugal pumps, as well as, mixers, heat exchangers, valves, piping, and fabricated systems.
- Three or more years applicable pump, fluid handling or other rotating equipment experience.
- Project management experience.
- Experience with Epicor Prophet 21, "P-21", DXP's Business Operating System
- Negotiating skills
- Sales experience
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Additional Information:
Pay Range: $60 - $85k (DOE)
Physical Demand: N/A
Working Conditions: Office environment
Training/Certifications: General knowledge of rotating equipment specializing in pumps, water & waste water processes and solving problems
Shift Time/Overtime: Monday-Friday, 8:00 a.m. - 5:00 p.m.
Travel: N/A
Education: Bachelor’s degree in engineering or 3 years of relevant experience.
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/V
Salary : $60,000 - $85,000
