What are the responsibilities and job description for the US Applications Engineer - S position at DXP?
Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
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- Coordinates Inside Sales functions related to the sale of complete machines, related parts and accessories
- Completes quotes and proposals under direction of sales or management personnel. Manually create quotes with Engineering Data, Images, etc. (Air/Pumps/Filtration)
- Provide Sales support in correct selection (Air/Pumps/Filtration), pricing, availability
- Invoicing of complete machines
- Respond to telephone and email inquiries within one business day
- Leveraging the APO Salesmen territorial map, advises Outside Sales personnel of all activities in their territories relative to business or competitive activity
- Assists outside sales team and marketing in executing and achieving their territory and market business plans
- Resolves internal and external technical support requests or issues related to
- product selection, application, specification, installation, etc.
- Extensive interaction with customers and team via phone and email.
- Maintains expert level of product knowledge and of dealer programs including pricing changes, promotions, referrals and communications.
- Resolves customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives.
- Maintains professional business relationships with target or assigned accounts.
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/V
