In-Store Retail Merchandising Lead

OUR BRAND

In 2001, Dylan Lauren pioneered the world's largest confectionery emporium and lifestyle brand, Dylan's Candy Bar. Its mission is to merge fashion, art and pop culture with candy to ignite the creative spirit and inner child in everyone who visits. This innovative concept has changed the way the world experiences candy today.

For over 23 years, Dylan's Candy Bar continues to attract people of all ages with its state-of-the-art décor and trend-setting product mix. Our Foundation, Dylan's Candy BarN, strives to help animals live happier lives and find home-sweet-homes.

We are a company that celebrates diversity, equality and inclusion. The Dylan's Candy Bar family is comprised of confectionery enthusiasts who share an entrepreneurial spirit and a desire to make the world a sweeter place. While we are a close group, our corporate team works remotely. Our Core Values are Be Sweet; Take Pride; Make an Impact; and Inspire Creativity.

For more information, please visit: www.DylansCandyBar.com or www.facebook.com/DylansCandyBar or www.instagram.com/DylansCandyBar.

DESCRIPTION

The In-Store Retail Merchandising Lead is responsible for ensuring the best possible retail experience by executing and maintaining store visual merchandising, displays and fixture layouts. This role plays a key part in protecting brand standards, ensuring consistency and enhancing customer engagement through well-planned merchandising strategies.

RESPONSIBILITIES

Visual Merchandising & Display Execution:

• Execute and maintain all store visual merchandising, display presentations, and fixture layouts according to directives from the VP of Visual Merchandising & Licensed Shops.
• Ensure proper display quantities and stock levels, promptly reporting any inventory discrepancies.
• Uphold visual presentation standards throughout the product lifecycle, ensuring marketing themes are consistently reflected across all displays.
• Conduct regular perimeter checks, refresh merchandising materials, and handle tools and equipment carefully to avoid fixture damage.
• Collaborate on window displays, in-store setups, and store design installations, working closely with external vendors when required.

Brand & Store Standards:

• Protect and monitor brand standards, ensuring consistency across signage, collateral, and store staff presentation.
• Establish and maintain best-in-class merchandising practices, fostering an engaging and dynamic store environment.
• Oversee the sales floor, ensuring cleanliness, organization, and optimal product presentation.
• Support store repairs and improvements related to merchandising, partnering with the appropriate teams when necessary.

Operational Excellence:

• Follow all merchandising guidelines and utilize digital platforms like Airtable, Dropbox, and Candy Dish to provide feedback, upload documentation, and ensure task completion.
• Manage merchandising project timelines, ensuring timely, complete, and accurate execution of all merchandising plans.
• Ensure adherence to the Mystery Shopper Survey priorities, reinforcing brand-aligned merchandising standards and best practices.

EXPERIENCE, SKILLS & KNOWLEDGE

• Experience in retail merchandising, store displays, or a related field, with a keen eye for presentation and detail.
• Strong attention to detail with the ability to uphold and maintain brand guidelines across all displays and merchandising efforts.
• Exceptional organizational and time management skills, with the ability to manage multiple projects and meet deadlines.
• Comfortable working with merchandising tools, digital platforms and project management software.
• Strong communication skills for seamless coordination with vendors, team members and cross-functional partners.
• Ability to perform physical merchandising tasks, including lifting, arranging and setting up displays (up to 30 lbs) and navigating stairs to access stockrooms.
• Excellent interpersonal skills with the ability to build and maintain strong working relationships.
• Friendly, outgoing, and confident, with a natural ability to build rapport when engaging with new people.
• Availability to work flexible hours, including weekends and holidays.
• Ability to multitask, prioritize, and thrive in a fast-paced, dynamic environment.
• Familiarity with Dylan’s Candy Bar products, history and an enthusiasm for all things candy.