What are the responsibilities and job description for the Service Advisor position at Dynamic Automotive?
At Dynamic Automotive, we value our team members and continually invest in their success. Benefits we offer:
- Ongoing education and training
- Competitive pay - hourly rate and sales commission based on experience
- Monthly Bonus based on location sales
- Health Insurance - employee/family
- Dental Benefits - employee/family
- Vision Benefits - employee/family
- Paid Vacation Leave - 5 days after 1 year
- Paid Personal Leave - earn 1 hour per 30 hours worked - start earning day 1, can begin to use after 90 days.
- 6 Paid Holidays after 90 days
- 401(k) with company match - eligible requirements, 1 year employment, 1000 of service & 21 years of age
- Elective benefits through a third party
- A five-day work week to give you time with the people you care about most.
Come be part of a culture that embraces positivity, integrity, and quality work.
The Service Advisor will provide estimated cost of suggested automotive repairs and scheduled routine maintenance to customers by performing the following:
- Greets customer and schedules appointments
- Compiles customer concerns and comments
- Gathers customer and vehicle information
- Advises customer of necessary service for routine maintenance
- Communicates concerns with technicians to help diagnose issues
- Prepares estimated cost of repair by itemized work order, listing costs of parts and labor
- Maintains customer rapport by explaining estimate: answers questions and concerns: obtains customer authorization to proceed
- Arranges for towing service and shuttle transportation
- Maintains customer automotive repair records
- Performs opening and closing responsibilities
- Maintains a clean, organized and professional work area
- Maintains a clean and organized customer area
***Minimum 3 years experience required***