What are the responsibilities and job description for the Field Service Technician position at Dynamic Commercial Service, Inc.?
Commercial Foodservice Equipment Field Service Technician
We are seeking an experienced, qualified, reputable Commercial Foodservice Equipment Repair Technician with experience in troubleshooting and repairing gas commercial food service equipment. The Field Service Technician is reporting to our Dynamic Commercial Service Customer Service Manager.
Key Areas of Responsibility
- Troubleshoots, diagnoses and repairs units while in the field;
- Performs on-site equipment installations and start-up training;
- Educates customers on preventive maintenance;
- Completes and submits all necessary paperwork within required timelines (parts order, truck inventory, expenses reports, invoicing, etc.);
- Is responsible to maintain a neat and orderly truck, along with accurate parts and tooling inventory;
- Collaborates with manufacturer’s parts and service department for parts ordering and scheduling follow up calls;
- Provides on-call service; on call rotation every three weeks for evenings and weekends, some overtime may be required.
Qualifications
- Possess a minimum 5-8 years of gas cooking equipment experience (experience on gas rotisseries is considered an asset);
- Possess a minimum 5-8 years of relevant food service industry experience;
- Is willing to act as brand ambassador while performing field-related duties;
- Able to use hands for fine manipulation of hand tools;
- Job requires walking, standing, driving, climbing stairs, climbing ladders, sitting, squatting, kneeling, reaching overhead, lifting up to 50 lbs, bending, twisting, and turning for the better part of 8 hours per day;
- Must provide own hand tools. Specialized testing/repair equipment will be provided (multi-meter, manometer, etc.);
- Is reliable and well organized;
- Is customer oriented;
- Hold Commercial Food Equipment Service Association (CFESA) certification for gas and electrical or equivalent is a strong asset;
- Excellent English communication skills (oral and written) with Spanish as a strong asset;
- Possess a valid driving license, with a clean driving record, to perform duties;
- Possess a valid passport and able to travel to Canada for training and meetings;
- Upon conditional offer of employment, candidates must be willing to submit to pre-employment screening, including criminal, financial/credit, and driving background checks.
- The candidate should live in the following area: Corona / Riverside / Ontario.
Working Conditions
- The territory that the Field Service Technician will cover is to support warehouses in the following locations: Yorda Linda, San Bernadino, Moreno Valley, Tustin, Garden Grove, Fountain Valley, Fullerton, Signal Hill, Irvine, Temecula, Lake Elsinore, Cypress, Lakewood, Huntington Beach, Murietta, etc.;
- Working conditions are on-site (customer) to perform duties and on the road;
- Candidate is expected to be well organized and capable of multitasking in a dynamic environment;
- Candidate must be able to work autonomously;
Work Schedule:
- 7:30am – 3:30pm (Overtime may be required)
- 5 days per week, Monday to Friday (except for on call week -> 2 weekdays off in lieu of on call weekend
- On call evenings and weekends every 3 or 4 weeks
Company supplied:
- Work vehicle
- Safety boots
- Safety glasses
- Company crested uniform
We thank all applicants for their interest; however, only qualified candidates will be contacted.
*Complete benefits package offered (full benefits including medical/health, dental, life insurance, vision care, Paid Holidays/Vacation, etc.)
Dynamic Commercial Service, Inc. endorses an Equal Employment Opportunity Program and invites women, members of visible and ethnic minorities, Aboriginal people and persons with disabilities to apply. The masculine gender is used solely for the purpose of shortening the text.
Job Type: Full-time
Pay: $35.00 - $39.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Overtime
- Weekends as needed
Application Question(s):
- Are you located near Yorda Linda, San Bernadino, Moreno Valley, Tustin, Garden Grove, Fountain Valley, Fullerton, Signal Hill, Irvine, Temecula, Lake Elsinore, Cypress, Lakewood, Huntington Beach, Murietta, California?
Experience:
- gas cooking equipment: 5 years (Required)
- relevant food service industry: 5 years (Required)
Language:
- English (Required)
License/Certification:
- Driver's License (Required)
Willingness to travel:
- 100% (Required)
Work Location: On the road
Salary : $35 - $39