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OA/CTS Counselor - Buffalo, NY location

DYNAMIC EDUCATIONAL SYSTEMS INC
Cassadaga, NY Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 6/3/2025

Position Title:


OA/CTS Counselor


Classification:


Exempt


Reports To:


Outreach and Admissions Manager


Position Description

Summary

Assists and guides prospective Job Corps enrollees by determining basic eligibility, conducting screening, and providing career-based counseling in compliance with corporate, management, and U.S. Department of Labor (DOL) policies and requirements. Assists and guides separated or separating students during the prescribed service period, providing placement (employment, apprenticeship, and postsecondary education enrollment) and transition services. Provides positive, individualized services to Job Corps students, graduates, and former enrollees and documented case notes that reflect services provided.

Essential Functions

  • Complies with all management, corporate, and government directives and standard operating procedures.
  • Performs recruitment through post-center follow-up services for all prospective applicants and students, including:
    • Outreach
    • Contact with all assigned prospects within 72 hours and start of the application process through OASIS
    • Recruitment
    • Eligibility determination per PRH Chapter 1 and all associated Exhibits and Appendices
    • Enrollment
    • Pre-arrival preparation
    • Arrival assistance
    • Program retention activities, including student focus groups throughout enrollment
    • Transition readiness services and activities
    • Post-center transition services
    • Placement services
    • Career counseling
    • Follow-up services
  • Recommends advertising/marketing.
  • Provides Job Corps orientation and provides tours to prospective applicants and parents/
    guardians.
  • Provide career counseling to applicants.
  • Enters all required data in OASIS and CTS and provides case note management.
  • Continually verify and incorporate all PRH changes and information notices.
  • Establishes personal contact with referral source agencies, organizations, community support agencies, employers, and educational institutions.
  • Conducts a minimum of five face-to-face new outreach and job-development activities and five follow-up outreach and job-development activities each month.
  • Maintains a tracking database of all community contacts and activities.
  • Participates in a minimum of one major event or community activity each month.
  • Assists counselors with UA retrievals.
  • Works cooperatively with schools, social service agencies, Youth Opportunity grantees, One-Stop Centers, youth councils, youth programs, other employment and training programs, state vocational rehabilitation agencies, associations, National Association of Women in Construction (NAWIC), military recruiters, and other appropriate organizations to promote referral of applicants who are eligible to participate in the Job Corps program.
  • Establishes personal contact with prospective area employers to expand job development efforts for employment opportunities.
  • Ensures timely and accurate submission of required documentation and reports.
  • Follows the CDSS/CSS/SOC plans and procedures daily.
  • Maintains good housekeeping in all areas and complies with safety practices.
  • Complies with all DOL guidelines, Office of Federal Contract Compliance Programs (OFCCP), Job Corps notices and bulletins, and center policies and procedures.
  • Models appropriate employability skills for dress, language, and work habits. Continuously coaches students to become more employable.
  • Participation in PRH-mandated staff training is mandatory, including a minimum of five hours of staff development. Failure to participate may result in disciplinary action up to and including termination.
  • Reports violations of ethical behavior.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Required Education & Experience

  • Bachelor’s degree in human services, psychology, counseling, education, social science, communications, or closely related field; or
  • Associate’s degree in human services, psychology, counseling, education, social science, communications, or closely related field, and two years’ related experience
  • Experience may include successful Job Corps enrollment or successful enrollment in other youth development programs

Certifications/Competencies

  • Ability to effectively present information and respond to questions from peers, groups of managers, students, and the general public
  • Demonstrated skills and abilities to coordinate, collaborate, and engage with a diverse community and population
  • Excellent organizational and communication skills with the ability to manage and complete multiple projects simultaneously
  • Highly proficient in Microsoft Office Suite of applications (Excel, Word, PowerPoint, Access)
  • Proficient communication and writing skills
  • Extensive travel required
  • Ability to promote the Career Success Standards (CSS) by modeling appropriate behaviors, mentoring students when necessary, and monitoring both positive and negative behaviors through interventions

Minimum Eligibility Qualifications

  • Valid chauffeur’s or driver’s license in the state of employment with an acceptable driving record
  • 1-9 documentation required to verify authorization to work in the United States
  • Ability to pass pre-employment drug test and background check

Additional Information

Other Duties

This job description is not a comprehensive listing of all duties or responsibilities that are required for this position and may be updated. In the event of a change of duties, the employee will be notified.

Diversity is at the heart of our business. It is key to our people's passion for serving individuals and communities who seek to build a stronger workforce. We strive to create a work environment that provides all our team members with equal access to information, development and opportunity. Furthermore, our commitment to diversity and inclusion is deeply rooted in the values instilled by our Four Cornerstones and commitment to Extreme Customer Service. We recognize that differences in age, race, gender, nationality, sexual orientation, physical ability, thinking style and background bring richness to our work environments. Such differences help us connect better with the workforce development needs of people we serve in our communities. We believe that attracting, developing and retaining a base of employees that reflects the diversity of our customers is essential to our success.

Equal Opportunity Employer

Dynamic Workforce Solutions is an equal opportunity employer/program and auxiliary aids and services are available upon request to individuals with disabilities.

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