What are the responsibilities and job description for the Quality Control Laboratory Analyst position at Dynamic Enterprise Solutions Inc?
Job Details
Purpose:
Responsible for the provision of technical support for all IT/BTS (Business Technology Solutions) systems, activities, development, and administration of plant Quality Control (QC) and IT systems as well as similar scope on manufacturing operations
Supports all hands-on projects that affect the lab and manufacturing IT infrastructure, systems, security, workstations, support, and IT standards.
Responsibilities:
- Work on AbbVie IT QC systems and application projects.
- Work on AbbVie IT manufacturing systems and application projects.
- Is responsible for the implementation and rollout of new IT systems.
- Lead AbbVie IT QC systems and application projects.
- Lead AbbVie IT manufacturing systems and application projects.
- Ensure system documentation and computerized systems compliance with Data Integrity policies and regulatory requirements.
- Collaborate with BTS IAI (Infrastructure Architecture Innovation) to maintain oversight over AbbVie network infrastructure pertaining to the site.
- Is responsible for ensuring the maximum availability of IT equipment and systems to support the business.
- Participate in continuous improvement by identification and implementation of cost saving opportunities within the IT area.
- Is the site subject matter expert (SME) for plant IT systems.
- Continually building knowledge of the business while keeping current with new technologies.
- Collaborate closely with other site functions on cross-functional projects and, responsible for delivering IT capabilities and support to site projects.
- Liaise with IT Contractors/Consultants and ensure compliance with contractor management site policies.
- Support of QC desktop/workstation and server applications.
- Support of manufacturing desktop/workstation and server applications.
- Training of employees on relevant applications.
- Validation / Qualification of hardware and software as required by AbbVie policies and SOPs.
- Is responsible for data backup and administration / maintenance of the plant QC & manufacturing systems.
- Protect AbbVie from cyber risk on QC equipment and site assets, adhering to cyber security procedures and practices of AbbVie.
- Is responsible for patching of the plant QC systems.
- Is responsible for patching of the plant manufacturing IT systems.
- Participation in cross functional teams and initiatives across the site.
- Adheres to and supports all EHS standards, procedures, and policies.
- Provide technical leadership on IT to functional areas and collaborates with key stakeholders.
Qualifications:
- Bachelor s degree: Degree level qualification in computer science or equivalent relevant discipline or respective proven expertise and experience
Cognitive/Business Skills:
- Requires a high level of attention to detail and mental concentration to always ensure accuracy and total compliance with procedures.
- Requires proven problem-solving skills and the ability to adapt to new requirements.
- Must be results driven striving to meet all targets and metric standards as set by site/department and division leaders.
- Requires innovative thinking, where new and untested solutions are proposed, demonstrated, and implemented on a regular basis.
- Requires total commitment to quality and always maintaining a high standard of work.
- Always demonstrates the highest levels of integrity and a strong work ethic.
- Strong communication skills, both verbal and written, are required for the execution of this role.
- Strong interpersonal skills are required.
- Supports the principles of Perfect Performance.
- Apply advanced technical knowledge and experience to the solution of a broad array of technical problems.
Job/Technical Skills
- 2 years plus in IT QC System / Application Support (essential)
- 3 years plus of relevant IT experience (Essential)
- ITIL (Desirable)
- GAMP (Desirable)
- Project Management must
- Waters Empower (Desirable)
- Familiarity with Acronis, CrowdStrike installs and maintenance as well as Lab instruments-Empower CE, SOloVPE, SHimatsu,Nexxus, BCS and others
- Microsoft O365 PowerApps / PowerBi
- Very strong knowledge on excel macros and powerapps
- Familiarity with Sciex,Biotek,Waters,Plate freezers
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