What are the responsibilities and job description for the Dispatcher position at Dynamic Environmental Services, LLC?
Job Overview
Dynamic Environmental Services is currently seeking to add to our established dispatch team.
Position will include job scheduling, communication of all job needs to drivers, interaction with customers and sales team. Dispatcher will continually update job information based on customer needs and relay this info to management, sales and drivers. Must also routinely notify incoming dispatcher of all needs, jobs and issues upon shift change.
The Dispatcher position will act as a communication point for client calls; receiving requests, transmitting messages and tracking vehicle status. The ideal candidate must be an excellent communicator and able to remain calm and composed while dealing with customer demands.
Responsibilities
- Receive client calls and record significant information
- Address problems and requests by transmitting information or providing solutions
- Receive and dispatch orders services
- Prioritize calls according to urgency and importance
- Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
- Monitor the route and status of field units to coordinate and prioritize their schedule
- Provide field units with information about orders, traffic, obstacles and requirements
- Enter data in computer system and maintain logs and records of calls, activities and other information
Skills
- Tech-savvy with knowledge of relevant methods
- Proficient in English and Spanish
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgement and critical thinking
- High school diploma
- Proven experience as dispatcher or relevant position
Job Type: Full-time
Work Location: In person
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 12 hour shift
- Day shift
- Night shift
Work Location: In person
Salary : $18 - $19