What are the responsibilities and job description for the Service Manager position at Dynamic Equipment Group?
Job Title: Sales/Inventory Coordinator
Reports To: General Manager
We are seeking a highly organized and detail-oriented Sales/Inventory Coordinator to join Dynamic Equipment group, a leading provider of Bobcat equipment. The Sales/Inventory Coordinator plays a pivotal role in supporting the sales team by ensuring seamless operations, managing paperwork, and optimizing our CRM system to enhance customer experiences and streamline workflows.
Key Responsibilities
PI260965686
Reports To: General Manager
We are seeking a highly organized and detail-oriented Sales/Inventory Coordinator to join Dynamic Equipment group, a leading provider of Bobcat equipment. The Sales/Inventory Coordinator plays a pivotal role in supporting the sales team by ensuring seamless operations, managing paperwork, and optimizing our CRM system to enhance customer experiences and streamline workflows.
Key Responsibilities
- Sales Team Support: Assist the sales team with documentation, including preparing quotes, contracts, and other required paperwork, ensuring accuracy and compliance with company policies.
- CRM Management: Oversee the CRM system, ensuring data integrity, updating customer records, and generating reports to provide actionable insights for the sales team. Experience with Salesforce is PLUS.
- Process Optimization: Develop and implement efficient operational processes to support sales activities, from lead management to deal closure.
- Coordination: Act as a liaison between the sales team, service department, and other internal teams to ensure a smooth flow of information and timely resolution of issues.
- Inventory Oversight: Collaborate with inventory and logistics teams to ensure the availability of equipment to meet sales demands.
- Customer Support: Address customer inquiries related to orders, delivery schedules, and product information, ensuring a high level of satisfaction.
- Reporting: Generate and analyze operational reports to track key performance metrics and identify areas for improvement.
- Compliance: Ensure all documentation and processes align with company policies and industry regulations.
- Proven experience in operations management, preferably in equipment sales or a similar industry.
- Strong proficiency with CRM systems and Microsoft Office Suite.
- Excellent organizational and multitasking skills.
- Strong communication skills with the ability to collaborate across teams.
- Detail-oriented with a focus on accuracy and efficiency.
- Familiarity with Bobcat equipment or heavy machinery is a plus.
- A collaborative and supportive work environment.
- Opportunities for professional growth and development.
- Competitive salary and benefits package.
PI260965686