Survey Research Lead

Survey Research Lead

Location: USA, $100,000 - $128,000 | Full-Time | Remote or $50,000 - $64,000 | Part-Time | Remote

Who are we? Dynamic Integrated Services (DIS) is a Service-Disabled Veteran-Owned Small Business in the Washington, D.C. area, delivering management consulting services to federal agencies. We specialize in strategic communications and integrated marketing, program management, strategic and modernization planning, change management, organizational effectiveness, and information technology services.

At DIS, we are team-oriented, continuous learners, who value creative thinking and kindness. We're a different kind of company with a truly unique culture, one that values our employees and shares a passion for serving our clients. We are seeking a Survey Research Lead with expertise in leading the design and development of survey instruments, preferably at the national level. The ideal candidate brings strong client-collaboration and relationship building skills and depth and breadth of knowledge in survey methods, human-centered design (HCD), and human-computer interaction (HCI) methodologies.

What does a DIS Team Member look like?

• An innovative, detail-oriented survey researcher who can collaboratively lead the design and development of large-scale, national survey instruments
• An ambitious, creative thinker with a passion for solving complex problems.
• A proactive, data-driven individual able to use performance metrics and trends to optimize research findings.
• A strong communicator with the ability to advise and collaborate with clients to create effective survey tools and maximize the return on research findings and resulting recommendations.
• A collaborative team player who is adept at building long-term client relationships.

Essential Duties

• Lead the design and testing of survey instruments, ensuring clarity, accuracy, and alignment with research objectives.
• Conduct traditional testing of survey constructs and items, including question wording, response formats, and supporting materials.
• Facilitate focus groups and cognitive interviews to evaluate survey instruments and refine items based on participant feedback.
• Apply human-centered design (HCD) principles and human-computer interaction (HCI) methodologies to develop intuitive and user-friendly surveys.
• Oversee the formatting and layout of survey responses, ensuring consistency and accessibility across multiple formats and languages.
• Manage translation processes and methodologies to ensure culturally appropriate survey adaptations.
• Develop and implement robust testing protocols for survey instruments, including response reliability and validity assessments.
• Collaborate with interdisciplinary teams to align survey design and testing practices with project goals and requirements.

Required Experience and Qualifications

• 6 years of survey research experience (academic experience consider toward total years of experience)
• Masters degree or higher in Survey Methodology, Data Science, Psychology, Social Sciences or a related field (or equivalent experience)
• In-depth knowledge of instrument/item design and survey testing techniques.
• Proven experience in testing survey questions, constructs, and materials using focus groups and cognitive interviews.
• Expertise in human-centered design and human-computer interaction methodologies.
• Strong understanding of survey layout formats, translations, and testing procedures.
• Proficiency in statistical software and tools for survey data analysis.
• Excellent organizational and communication skills, with a focus on collaborative teamwork.

Preferred Experience and Qualifications

• Experience working on large-scale, national survey projects.
• Familiarity with mixed-mode survey administration and data collection.
• Knowledge of advanced translation techniques and cross-cultural survey adaptation.
• Certification or formal training in survey methodology or HCI.
• Demonstrated ability to manage and mentor teams throughout the survey design and testing process.
• Demonstrated experience leading cross-functional teams and mentoring junior staff.
• Knowledge of survey-related regulatory and compliance frameworks.
• Experience supporting the Department of Veterans Affairs.
• Experience supporting customer service/customer experience research
• Applicants must have the legal right to work in the US for any employer as sponsorship is not available for this position.
• Ability to obtain a US government security clearance.
• Preference will be given to qualified Veteran candidates.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.

Salary is commensurate with experience.

*Dynamic Integrated Services is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender/sex, marital status, sexual orientation, physical or mental disability, military/veteran status, citizenship status, the basis of genetic information or any other group protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment may request such accommodation(s) by contacting DIS Recruiting.

--*Dynamic Integrated Services participates in E-Verify, and if hired, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.