What are the responsibilities and job description for the Front Desk - Physical Therapy position at Dynamic Physical Therapy?
Looking for a qualified candidate to fill our full-time front desk position.
Must be able to multi-task while providing excellent customer service with a great attitude and ability to keep a smile at all times.
Purpose: To ensure patients are greeted promptly and checked in and checked out for their visits. We schedule in a way that promotes organized and designated treatment times while promoting clinic efficiency which includes educating patients on our cancellation/no show policy.
Skills and abilities required:
- Excellent communication skills, both verbal and written
- Computer savvy
- Good with people
- Organized and able to follow through and complete tasks
- Team player/stays positive and is uplifting towards our patients and staff
- Stays calm under pressure
- Has attention to detail and is a fast learner
- Has excellent telephone etiquette with an upbeat tone
- Professional appearance is a must
Duties and responsibilities:
- Answer phones and route calls
- Patient check-in/check-out which includes collecting patient payment responsibility
- Ensure patient compliance to schedule
- Schedule patient appointments
- Transmittal and follow up of physician correspondence
- Filing
- Review insurance benefits with patients
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Schedule:
- No weekends
Work Location: In person
Salary : $13 - $15