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Enterprise Land Mobile Radio (ELMR) Technician Job at Dynamic Solutions Technolo

Dynamic Solutions Technology LLC
Jacksonville, FL Full Time
POSTED ON 3/30/2025
AVAILABLE BEFORE 4/30/2025

Dynamic Solutions Technology, LLC, a premier strategic services firm that meets IT and Service needs for commercial and government clients. We are is seeking a full-time Enterprise Land Mobile Radio (ELMR) Technician to support DoD customer in the Jacksonville , FL area.

ACTIVE SECRET CLEARANCE REQUIRED

Responsibilities :

Experienced technician will provide Enterprise Land Mobile Radio (ELMR) customer service (i.e., help-desk) and technical expertise to customers located throughout the CNRSE command. Primary duties will be for technical support, training, and implementing ELMR; test, tune and programming ELMR (Motorola) radios as needed; plan, direct, and coordinate the inventory, storage and distribution of radios.

Experience Required :

  • Provide daily maintenance and sustainment of all assigned ELMR Government equipment.
  • Conduct a 100%semi-annual inventory of all ELMR Network Management Terminal (NMT) assets, and provide report to the Regional ELMR Manager.
  • Coordinate with the Regional ELMR Manager / Assistant Manager on the assignment and programming of radio assets, and troubleshooting radio subscriber units and / or network.
  • Assist in the development of talk groups, Radio Set Identifiers (RSIs)and call signs tailored to customer needs.
  • Program radio subscriber units IAW the Base Communications Plan, ELMR Fleet map and the ELMR programming Standard Operating Procedures (SOP).
  • Recommend and implement approved operating system enhancements that will improve their liability and performance of the system.
  • Installation, maintenance, configuration, and integrity of software and hardware products in support of the implementation and operations plan.
  • Provide maintenance and operation of Emergency Communications "flyaway" equipment in support of the Installation Commander / Emergency Manager..
  • Move freight, stock, and other materials to and from storage and production areas, loading docks, delivery vehicles, and containers, by hand or using hand trucks, and other equipment.
  • Provide monthly status of ELMR equipment to the Region ELMR Manager
  • Receive and process user subscriber unit orders.
  • Coordinate encryption key change over with Region ELMR Manager.
  • Reload encryption keys in user subscriber units when requested by Helpdesk.
  • Provide training to users on subscriber unit operation.
  • Provide training to users on Regional and site policies and procedures.
  • Monitor the Installation RF site, Inspect RF equipment, AC units, and power supply.
  • SystemcheckpowergeneratorandUPS,IAWprescribedmaintenanceprocedures.
  • Report failure of ELMRT-1 transmission and communication lines supporting to DISA.
  • Report all alarm conditions and equipment malfunctions or failures to ISD Helpdesk.
  • Notify users of planned or unplanned outages and refresh / upgrade requirements.
  • Manage on-site inventory of equipment spares.
  • Record all customer service and / or support requests in The Remedy Tracking Database.

Qualifications Requirements :

  • CompTIA Security CE certification
  • No minimum education; High School Diploma or General Education Development (GED) certificate preferred
  • Four (4) years of demonstrated relevant experience
  • Active Secret Security Clearance required
  • Qualifications

  • Excellent communicator
  • Ability to work independently and as a team member
  • Ability to learn and apply administrative support concepts to assigned duties
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